Access Coordinator (Bilingual) — Patient Access

RVH; Morristown, Northern (TN, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO

Job summary

River Valley Health is seeking an Access Coordinator Level 1 to support patient access to healthcare services at our Morristown, TN site. This regular full-time role handles calls, patient registration, scheduling, and communication between patients and providers.

You will guide patients on required documentation, pre-appointment instructions, and insurance questions. Bilingual candidates are strongly encouraged; we offer a nonprofit culture with work-life balance and a generous PTO package.

Qualifications

• Bilingual candidates encouraged to apply.
• High school diploma or equivalent required.
• Nonprofit organization focus on community health with work-life balance.

Responsibilities

• Process incoming calls to ensure patient access to healthcare services.
• Register new patients, schedule appointments, and facilitate communication between patients and providers.
• Provide information to patients about required documentation, pre-appointment instructions, and any special preparations.
• Answer questions regarding access to care, insurance coverage, and medical services.

Skills

Bilingual

Education

High school diploma

Job description

River Valley Health is seeking an Access Coordinator Level 1 to support patient access to healthcare services at our Morristown, TN site. This regular full-time role handles calls, patient registration, scheduling, and communication between patients and providers.

You will guide patients on required documentation, pre-appointment instructions, and insurance questions. Bilingual candidates are strongly encouraged; we offer a nonprofit culture with work-life balance and a generous PTO package.