Access Control Technician

FlyLock Security Solutions; Stockton (CA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Free uniforms

Health insurance

Paid time off

Vision insurance

Job summary

FlyLock Security Solutions in Stockton is seeking an Access Control Technician to install, service, and troubleshoot advanced access and video systems for commercial and residential clients. The role requires hands-on field experience and the ability to work with multiple brands of access control boards.

Ideal candidates will have locksmithing knowledge, the ability to learn new methods, and strong problem-solving skills.

Qualifications

• Minimum 2 years of hands-on experience in security solutions, access control, door hardware, and other skilled trades.
• Experience wiring to multiple board brands and onboarding of systems for access control installations.
• Inspects, installs, and services basic and complex access and video systems.
• Performs advanced troubleshooting and repair for access and video systems including programming and testing controls.

Responsibilities

• Inspects, installs, and services access and video systems.
• Troubleshoots and programs systems and tests detectors and controls.
• Instructs customers on operations and features of systems.
• Oversees project progress and coordinates with sales and service teams.

Skills

Hands-on security tech

Access control experience

Team collaboration

Tools

Final wiring to multiple brands of boards

Access system installations

Video system testing

Job description

Benefits:

• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance

Job Title:

Access Control Technician

Reports To:

General Manager or Franchise Owner

Key Areas of Responsibility:

The Access Control Technician position is an integral part of Flylock Security Solutions Oakland and is key to the growth of the company. All Access Control Technicians must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Access Control Technician position is a hands-on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques. Specifically I am looking for individuals with experience on Final wiring to multiple brands of boards and on-boarding of systems in addition to experience in Access system installations.

Requirements/Responsibilities

• Minimum of 2 years experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades.
• Specifically I am looking for individuals with experience on Final wiring to multiple brands of boards and on-boarding of systems in addition to experience in Access system installations.
• Inspects, installs, and services all basic and complex commercial and residential access and video systems.
• Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
• Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
• Respond to customer questions and requests.
• Recommend corrective services to adjust customer complaints.
• Diffuses difficult and complex customer issues.
• Builds and maintains working relations with the sales staff.
• Defines the scope of add-ons and change orders, seeks customer approval, and writes up paperwork.
• Performs site visits with sales consultants for existing or potential clients.
• Takes responsibility for the project from first walk-through to final sign-off and hand-offs to service.
• Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
• Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors.
• Other duties as required by management.

Nice to Have:

• Experience with systems mentioned below is useful but not all required.
  • Access Control - Avigilon , Brivo, OpenPath, ButterflyMX, Verkada, Vanderbilt
  • Credentials and Biometrics - HID, Aptiq, AWID, Suprema, BioConnect, MyIris, IrisID, LG Iris, Schlage, L1 Indenity, NEDAP, TRES443/900 Long Range Readers, Object Detection
  • CCTV - Exacq, Avigilon , Axis, Arecont, ACTi, Pelco, HikVision, Dahua, LPR
  • Lock Hardware HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
  • Networks - Netgear, Dlink , Ubiquit, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination
  • Wireless- Ubiquiti, Firetide, Fluid Mesh

Physical Requirements:

• Must be able to fluently understand, speak, and write English.
• Ability to push, pull, and lift at least 50 lbs.
• Ability to kneel, crouch and stoop.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist, and pull.
• Ability to climb a ladder and work above ground.
• Withstand external weather conditions year-round.