Access Control Technician

FlyLock Security Solutions (Formerly The Flying Locksmiths); LaPlace (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in security solutions is seeking an Access Control Technician in LaPlace, Louisiana. This role involves installing and maintaining access control systems, providing excellent customer service, and ensuring system functionality. Candidates should have at least 2 years of relevant experience and be able to work both independently and as part of a team.

Benefits

Competitive Wages

Tools Provided

Uniforms Provided

Company Vehicle

Paid Training

Flexibility

Career Advancement Opportunities

Dental insurance

Health insurance

Paid time off

Vision insurance

Qualifications

• Minimum of 2 years experience in security solutions and access control.
• Ability to work independently and as part of a team.
• Fluency in English required.

Responsibilities

• Inspects, installs, and services access and video systems.
• Performs troubleshooting and repairs for access systems.
• Instructs customers on system operations.

Skills

Technical hands-on field experience

Troubleshooting

Customer service

Job description

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Benefits:

• Competitive Wages
• Tools Provided
• Uniforms Provided
• Company Vehicle
• Paid Training
• Flexibility
• Career Advancement Opportunities
• Growing Industry
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
  
  
  

Job Title: Access Control Technician

Reports To: General Manager or Franchise Owner

Key Areas of Responsibility:

The Access Control Technician position is an integral part of the business and key to the growth of the company. All Access Control Technicians must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner.

Requirements/Responsibilities

• Minimum of 2 years experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades.
• Inspects, installs, and services all basic and complex commercial and residential access and video systems.
• Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
• Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
• Respond to customer questions and requests.
• Recommend corrective services to adjust customer complaints.
• Diffuses difficult and complex customer issues.
• Builds and maintains working relations with the sales staff.
• Defines the scope of add-ons and change orders, seeks customer approval, and writes up paperwork.
• Performs site visits with sales consultants for existing or potential clients.
• Takes responsibility for the project from first walk-through to final sign-off and hand-offs to service.
• Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
• Other duties as required by management.
  
  
  

Nice to Have:

• Experience with systems mentioned below is useful but not all required.
• Access Control - Avigilon ACM, OpenPath / Avigilon Alta, Lenel, Brivo, PDK, ButterflyMX and Latch.
• CCTV - Avigilon
• Lock Hardware HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
  
  

Physical Requirements:

• Must be able to fluently understand, speak, and write English.
• Ability to push, pull, and lift at least 50 lbs.
• Ability to kneel, crouch and stoop.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist, and pull.
• Ability to climb a ladder and work above ground.
• Withstand external weather conditions year-round.
  
  
  

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The Flying Locksmiths Corporate.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Facilities Services

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