Access Control Assistant

Albuquerque International; Albuquerque (NM); Sur place; USD 40 000 - 56 000; Plein temps

Résumé du poste

Albuquerque International is seeking personnel to assist in verifying airport security access badges and high security keys, ensuring compliance with TSA and Aviation Department regulations. The role includes managing records and audits, and supporting administrative tasks within an airport security environment.

The position involves processing access applications, fingerprinting, identity checks, and coordinating with operations and systems staff to maintain secure access control throughout the

Qualifications

• High school diploma or GED required.
• Four years of clerical or administrative support experience.
• At least one year of airport/security or law enforcement environment preferred.
• Experience processing security access applications including fingerprinting and documentation.

Responsabilités

• Verify and audit airport security access badges and keys; maintain records.
• Interact with public, vendors, tenants, and government agencies; respond to questions and resolve disputes.
• Coordinate hardware/software interfaces for access functions; liaise with Operations and Systems Administrator.
• Maintain filing systems and databases; ensure compliance with regulations; secure sensitive information.

Connaissances

Clerical experience

Administrative support

Customer service

Printer troubleshooting

Formation

High school diploma or GED

Outils

Printers

Database software

Description du poste

Assist in ensuring the verification and accountability of airport security access badges and high security keys as required by the Transportation Security Administration; ensure compliance with all Transportation Security Administration and Aviation Department regulations and policies relevant to airport security access requirements.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

ESSENTIAL FUNCTIONS: Essential functions may include, but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

1. Participate in the verification and accountability of airport security access badges and high security keys as required by the Transportation Security Administration and Aviation Department Regulations; maintain proper records and perform audits as required.
2. Interact with the general public, airport vendors, tenants, and government agencies; respond to and resolve questions, complaints or disputes and implement corrective actions; act as liaison pertaining to access requirements, security issues, billing, etc.
3. Coordinate, test and troubleshoot hardware and software interfaces with regards to the security access function; coordinate with Operations and Systems Administrator.
4. Maintain extensive and complex filing system and database; ensure compliance with all Federal, State and local regulations; maintain and ensure security and integrity of all documents and supporting information; dispose of sensitive security information in accordance with Federal government security guidelines.
5. Conducts operational activities of airport access services including fingerprinting, verifying identity and eligibility documents, security/ramp driving training requirements and documentation.
6. Ensures the verification and accountability of airport security access throughout the Albuquerque International Sunport and DEII Airport.
7. Process a high volume of access applications while maintaining an accurate and secure database; compile statistical information for various department divisions and outside government agencies. Audit the database for expired badges and unresolved fingerprint or STA issues.
8. Identify opportunities for improving service delivery methods and procedures.
9. Assist all professional staff with routine and/or administrative clerical duties; and perform a variety of duties relative to assigned area of responsibility. Maintain and trouble shoot printers, sub custodian of cash box which includes receiving, handling, posting, or processing payments for services.
10. Assist higher level staff with the installation and/or removal of high security cores.

SUPPLEMENTAL FUNCTIONS:

1. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of airport security access.
2. Perform related duties and responsibilities as required.

High school diploma or GED; and

Four (4) years of clerical or administrative support experience

At least one (1) year of clerical or administrative support experience in an airport, security or law enforcement environment preferred.

Experience processing security access applications including fingerprinting, verifying identity and accurately maintaining supporting information and databases preferred.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.

Possession of a City Operator's Permit (COP) within 6 months from date of hire.

Possession of a valid City of Albuquerque Cash Handling Certification within six (6) months from date of hire.

Successful completion of FBI criminal background check including fingerprints per Federal requirements.

Successful completion of a Security Threat Assessment per Federal requirements.

Successful completion of a security background check performed by U.S. Customs & Border Protection.

Must be able to successfully qualify for and maintain a Sunport Access Control Card as determined by the criteria set forth by the policies and guidelines of the Aviation Department and the Transportation Security Administration (TSA).

Environmental: Office environment; exposure to computer screens.

Physical: Essential and supplemental functions may require maintaining physical condition necessary for sitting or standing for prolonged periods of time.