Accelerated Technician – Baltimore / New Castle / Salisbury

EMR Co.; Baltimore, Northern (MD, KY); Hybrid; USD 72,495,000 - 150,158,000; Full time

Benefits offered by this job

Company vehicle

401K match

Dental/Medical insurance

Tuition reimbursement

Paid time off

Job summary

EMR is hiring an Accelerated Technician for Baltimore, New Castle, and Salisbury locations. The role requires leading service calls with experience in installing, troubleshooting, and repairing commercial kitchen equipment.

The candidate should be familiar with electrical, gas, and steam systems and maintain excellent customer service. The position offers a comprehensive benefits package, a company vehicle, and ongoing training.

Qualifications

• 3+ years experience in field service or technician roles.
• Possess a valid driver’s license for at least 3 years.
• Clear criminal background is required.
• Strong mechanical aptitude; must pass aptitude tests.

Responsibilities

• Lead service calls for commercial kitchen equipment at multiple locations.
• Install, troubleshoot, service and repair kitchen equipment.
• Provide excellent customer service and coordinate with dispatch and support teams.
• Work independently to perform repairs and contribute to route efficiency.

Skills

Mechanical aptitude

Valid driver’s license

Customer service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accelerated Technician – Baltimore / New Castle / Salisbury

Full Time Service Technician New Castle, DE, US

5 days ago Requisition ID: 1147

Salary Range: $25.30 To $52.03 Hourly

Lead service calls with confidence as a highly capable and experienced technician with EMR, a leader in commercial kitchen repair. For experienced technicians ready to lead service calls on their own, the Accelerated Technician Program offers a fast-track to a field-ready role. If you have the skills, we’ll give you the tools, support, and opportunities to grow. The successful candidate can demonstrate the ability to install, troubleshoot, service & repair commercial kitchen equipment. Has a familiarity with electrical, gas, and steam systems. Provides excellent customer service. At EMR you have a local dispatch, parts and management team to help support you. If you're an experienced technician ready to perform independently and lead, apply to join our expert technicians.

This posting represents openings for the same position across multiple locations: Baltimore, MD; New Castle, DE; Salisbury, MD. During the application process, you will be considered for the location(s) selected and may be routed to the appropriate hiring manager. By applying, you consent to being considered for this role at any of the listed locations.

Our Service Technicians provide the highest quality service and repair to commercial food equipment while providing an exceptional customer service experience. EMR is a drug-free workplace, clean driving record required.

EMR is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity or expression, pregnancy, marital status, disability status, genetic information, age, protected veteran status, membership in an employee organization, or other non-merit factors.

Position Requirements:

• 3+ years experience
• Licenses are a plus
• Possess a valid driver’s license for a minimum of three years
• Clear criminal background
• Strong mechanical aptitude (must pass mechanical aptitude test)
• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
• Ability to work on ladders, roofs, and in rare cases, high, precarious places
• Excellent salary & benefits-potential to make over six figures/year, paid vacation, 401K (discretionary company match).
• Luminare Insurance (Cigna network)—4 P.P.O. plans offered.

PPO H.S.A Catastrophic plan (higher deductible, lower premium)

PPO H.S.A plan (high deductible, low premium)

High PPO plan (higher premium, co-pay only/no deductible)

• 4 coverage levels for insurance: Employee, Employee + Spouse, Employee + Children, and Family coverage.
• Prescription plan included in the medical insurance.
• Two Vision Plans.
• Identity theft protection & legal advice through ID Shield.
• Short Term & Long Term Disability Insurance –EMR pays 100%.
• Term Life Insurance –$15k Company paid, with the option to buy additional coverage.
• All Insurance coverage begins the first of the month after hire date.
• 401K—immediate auto enroll at 5% in addition to discretionary company match.
• 100% Tuition Reimbursement- eligibility begins after 1 year of employment & classes must be at least 50% job related material.
• Port to port travel pay.
• Opportunity for additional income: Safe driving award, license & trade certification bonus, profit sharing bonus, parts upselling bonus, referral bonus for hard-to-fill positions, PM contract referral.
• Ongoing training with the potential for advanced certifications & licenses (fees paid by EMR).
• Technical support provided by EMR Field Service Supervisor or Service Mgr.
• Essential tools & PPE provided.
• Work Shoe Reimbursement.
• Company service vehicle offered.
• Fuel card, EZ-Pass, tablet and cell phone provided for business use.
• 17 days PTO accrual per year – 1 st year is prorated.
• 3 days paid Jury Duty.
• 3 days Funeral leave.
• 8 holidays & 2 floating holidays per year. Double time earned for working a holiday.
• Paid Wellness day (paid day off to attend annual wellness physical)