Academy Enablement Consultant I - Enterprise Onboarding Client & Technology Support

Bank of America; Charlotte (NC); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Academy Enablement Consultant, where you'll collaborate with diverse teams to enhance onboarding and learning programs. This role offers the opportunity to manage multiple projects, drive innovation, and improve processes across the organization. If you're passionate about making a significant impact and thrive in a dynamic environment, this position is perfect for you. With a commitment to employee growth and a supportive workplace culture, you'll find ample opportunities to develop your career while contributing to meaningful initiatives.

Qualifications

• Strong project management skills with the ability to manage multiple priorities.
• Excellent communication skills to interact with various business lines.

Responsibilities

• Design and maintain Academy productivity tools and resources.
• Facilitate meetings and capture key outcomes and actions.
• Lead project management activities for Academy initiatives.

Skills

Collaboration

Consulting

Problem Solving

Process Design

Project Management

Administrative Services

Attention to Detail

Critical Thinking

Process Simplification

Program Management

Continuous Improvement

Data Management

Event Planning

External Resource Management

Issue Management

Tools

MS Office

Job description

Academy Enablement Consultant I - Enterprise Onboarding Client & Technology Support page is loaded

Academy Enablement Consultant I - Enterprise Onboarding Client & Technology Support

Apply locations Charlotte Atlanta Plano Phoenix Pennington time type Full time posted on Posted 3 Days Ago job requisition id 25018540

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for collaborating with Academy teammates to support the design and execution of Academy products and programs, ensuring the end-to-end completeness of all outputs. Key responsibilities include ensuring teammates are able to deliver on organizational priorities and operate the day-to-day activities of the Academy by managing material, people, process, and/or technical changes. Job expectations include the ability to drive adoption and utilize Academy tools and providing oversight and integration of Academy initiatives.

The Academy Enablement Consultant will actively participate in strategic development initiatives related to onboarding and learning across multiple organizations. They will be working with multiple lines of business at any given time, as well as managing multiple projects and priorities at the same time. The ideal candidate will demonstrate a strong combination of strategic thinking, tactical planning, and project management skills along with the ability to complete analysis and prioritize multiple projects without direct management. The role requires the ability to develop strong partnerships and coordination across all core business partners supported by The Academy.

Responsibilities:

• Designs and maintains inter- and intra- Academy productivity tools, and provides internal capability for production of Academy resources and materials

• Facilitates meetings, capturing key outcomes and actions and owning project and process documentation

• Leads project management activities for Academy projects and initiatives

• Builds partnerships with Academy teammates and Line of Business (LOB) partners to proactively identify opportunities for process improvements

• Enables and supports program design and execution across the Academy, ensuring completeness and accuracy of outputs

• Provides oversight and integration of key Academy initiatives including regulatory, vendor management, and governance routines

• Serves as a point of contact for business level priorities and activities

• Complex problem solving and escalation management

• Continuous focus on Ops Ex, innovation, and automation of current processes

• Process design and execution for structured programs

• Acts as liaison across line of business for program tactics

• Provide subject matter expertise on initiative/BAU Readiness efforts

• Strong understanding of enterprise capabilities and partnerships

• Strong ability to network

Required Qualifications:

• Attention to detail - high level of security, accuracy, and efficiency; conduct routine audits of data storage systems and databases; conducting and analyzing results before devising new solutions or finding ways to enhance data management solutions.

• Advanced MS Office skills, especially Excel and PowerPoint (must have pivot table and formula creation experience in Excel, and have deck building experience in PowerPoint)

• Strong written and verbal communication, ability to communicate across business lines and report on findings and processes to executives and employees

• Strong critical thinking skills to find solutions to an organization’s problems and to be able to adapt and modify solutions based on changing requirements

• Ability to use data-gathering and modeling strategies to provide an overview of new processes and enhanced procedures for business-wide reporting.

• Excellent relationship management skills to build and maintain credibility and influence with key partners and stakeholders

• Demonstrated ability to be part of a fast moving, execution-oriented organization

• Ability to turn complex ideas into well-structured processes

• Able to aggregate multiple sources of information to communicate quickly, succinctly, and effectively

• Ability to assume significant responsibilities and flexibly manage consistently changing deadlines and priorities

Desired Qualifications:

• Project Management experience

• Experience with enterprise technology and reporting tools

• Organizational Effectiveness

• Risk Management

• Business Process Analysis

Skills:

• Collaboration

• Consulting

• Problem Solving

• Process Design

• Project Management

• Administrative Services

• Attention to Detail

• Critical Thinking

• Process Simplification

• Program Management

• Continuous Improvement

• Data Management

• Event Planning

• External Resource Management

• Issue Management

Shift:

1st shift (United States of America)

Hours Per Week:

40

About Us

Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity.

Regardless of the position you are interested in, the starting points to building your resume are the same:
1.Determine the job or types of jobs you want to do and research their responsibilities and qualifications.
2.Think about why you can do the job and make a list of your skills that are relative to the job.
3.Identify experiences or accomplishments that show your proficiency in the skills required for the job.
4.Summarize your abilities, accomplishments and skills into a brief, concise document.

Considerations when writing a resume
•Do be brief. Resumes should be 1-2 pages in length.
•Do be upbeat and active in your wording.
•Do emphasize what you have done clearly and concretely.
•Do be neat and well organized.
•Do have others proofread and critique your resume. Spell check. Make it error free.
•Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible.
•Don't be dishonest, always tell the truth about yourself in the most flattering light.
•Don't include salary history or requirements.
•Don't include references.
•Don't include accomplishments that do not support your professional goals.
• Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.)
•Don't use italics, underlining, shadows or other fancy treatments.

Seven steps to a successful interview
1.Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview?
2.Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available?
3.Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight.
4.Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down.
5.Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks.
6.Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease.
7.Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage.