Academic Support

University-of-Hawaii-System; Pearl City (HI); On-site; USD 57,000 - 69,000; Full time

Job summary

University of Hawai‘i’s Leeward Community College is seeking an Academic Support Coordinator to drive student success initiatives across CTE programs and centers. You will lead a division-wide framework, coordinate technology adoption (Navigate 360 and Lamaku), and support faculty and staff through planning, training, and continuous improvement.

With a focus on collaboration and data-driven decisions, you will monitor progress, prepare reports, and help implement the CTE Student Journey while

Qualifications

• Bachelor’s degree in Education, Student Affairs, Business Administration, Public Administration, Communications, Educational Technology, or related field; 3 years’ related experience.
• Strong project management, student success initiatives, educational technology, professional learning, and cross-functional collaboration knowledge.
• Understanding of higher education laws, grants, reporting, and institutional operations.
• Ability to resolve complex problems creatively and implement solutions effectively.
• Excellent written and verbal communication; ability to prepare reports and materials.
• Ability to build effective relationships with internal and external stakeholders.
• Proficient with word processing, spreadsheets, databases, and reporting tools.
• Ability to manage complex projects and work independently.

Responsibilities

• Coordinate division-wide student success initiatives across CTE programs and centers.
• Lead development of a CTE Student Journey framework and related practices.
• Coordinate adoption and training for Navigate 360 and Lamaku; support integration of technology.
• Assist in planning, meetings, and documentation; support professional learning opportunities.
• Manage division-wide implementation activities and timelines; resolve barriers.
• Collaborate with student services, academic services, and instructional leaders to strengthen processes.
• Monitor leading and lagging indicators; analyze results and propose improvements.
• Develop implementation guides, templates, and documentation for organizational learning.
• Represent the College on UH system-wide committees and partnerships.
• Perform other duties as assigned.

Skills

Project coordination

Student success initiatives

Educational technology

Cross-functional collaboration

Written communication

Verbal communication

Word processing

Spreadsheet skills

Education

Bachelor's degree

Master’s degree

Tools

Navigate 360

Lamaku / Brightspace (D2L)

CRM platforms

Job description

Title: Academic Support (CTE Student Success Coordinator)

Position Number: 0097725T

Hiring Unit: Office of the Dean of CTE

Location: Leeward Community College

Date Posted: August 11, 2026

Closing Date: August 25, 2026, 11:59 PM HST

Band: B

Salary:

Additional Salary Info: PBB; minimum $5,640 monthly

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Temporary

Other Conditions: temporary to 06/30/27, with the possibility of extension, pending satisfactory job performance, actual staffing requirements, and availability of funds. To begin approximately 10/2026, pending availability of funds and actual staffing requirements.

Duties and Responsibilities

1. *Under general supervision of the Dean of Career & Technical Education (CTE), support the College's mission of student success, workforce development, and continuous improvement by coordinating division-wide student success initiatives across Career and Technical Education programs and centers (ex. Automotive Technology, Culinary Arts, Digital Media, Health Information Technology, Management, Accounting, Waianae Moku Center, and the Office of Workforce Development).
2. *Lead implementation and continuous refinement of a division-wide framework that guides how participating programs support students from entry through completion, including shared student success practices, faculty and counselor roles, communication strategies, key student milestones, and continuous improvement processes (CTE Student Journey).
3. *Coordinate adoption and effective use of Navigate 360, Lamaku (the University of Hawai‘i’s learning management system powered by Brightspace by D2L), and related institutional technologies. Develop implementation resources, organize training opportunities, and support instructional leaders in integrating technology into agreed-upon student success practices.
4. *Assist the Dean of CTE in coordinating division-wide collaborative planning, reflection, and continuous improvement activities. Coordinate meeting logistics, prepare agendas and materials, document decisions and action items, organize professional learning opportunities, and support division leadership in identifying emerging needs, implementation challenges, and opportunities for improvement.
5. *Coordinate implementation activities identified by division chairs, center coordinators, program coordinators, and participating faculty. Monitor timelines, follow up on action items, coordinate project logistics, identify implementation barriers, and support successful execution of agreed-upon initiatives.
6. *Work collaboratively with student services personnel, academic services personnel, instructional leaders, and the Dean of CTE to strengthen coordinated student support processes that support implementation of the CTE Student Journey.
7. *Monitor implementation progress toward established leading and lagging indicators. Analyze implementation results, identify trends and gaps, prepare reports and recommendations, and support continuous refinement of the CTE Student Journey.
8. *Develop and maintain implementation guides, templates, meeting summaries, communication resources, shared repositories, and required institutional and grant documentation to support organizational learning, continuity, and consistent implementation across participating programs.
9. Represent the College on UH system-wide student success, educational technology, workforce development, and related committees, workgroups, and partnerships.
10. Other duties as assigned.

Minimum Qualifications

1. Possession of a baccalaureate degree in Education, Student Affairs, Business Administration, Public Administration, Communications, Educational Technology, or related field, and 3 years of progressively responsible professional experience with responsibilities for project coordination, program coordination, student success initiatives and/or implementation of strategic initiatives; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
2. Considerable working knowledge of principles, practices, and techniques in the area of project management, student success initiatives, educational technology, professional learning, and/or cross-functional collaboration, as demonstrated by broad knowledge of the full range of pertinent standard and evolving concepts, principles, and methodologies.
3. Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with higher education, student support services, educational technology, grants administration, reporting requirements, or institutional operations.
4. Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
5. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
7. Demonstrated ability to operate a personal computer and apply word processing software.
8. Proficient in the use of spreadsheets, presentation software, databases, and reporting tools.
9. Ability to manage complex projects and work independently.

Desirable Qualifications

1. Master’s degree in Education, Higher Education, Student Affairs, Business Administration, Public Administration, Communications, Educational Technology, or a related field.
2. Experience supporting implementation of strategic initiatives or continuous improvement initiatives in higher education.
3. Experience coordinating professional learning, faculty development, or cross-functional collaborative initiatives.
4. Experience implementing or supporting Navigate 360, D2L (Lamaku) or another learning management system, CRM platforms, or comparable educational technologies.
5. Experience using leading and lagging indicators or student success data to support planning and continuous improvement.
6. Demonstrated leadership in institution‑wide student success or strategic initiatives.

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re‑employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case‑by‑case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/