Academic Services: Student Success Lead

University of Chicago; Chicago (IL); On-site; USD 58,000 - 65,000; Full time

Job summary

The Assistant Director of Academic Services at the University of Chicago Booth School of Business provides academic advising and administrative support for Booth students across Hyde Park and the downtown campus. This position ensures a successful program experience for all students and works closely with faculty, staff, and programs.

The role includes coordinating policies, aiding with disability accommodations, and supporting online advising tools and curricula.

Qualifications

• Bachelor's degree required
• Master’s in academically related field required
• Experience in higher education with focus on academic advising

Responsibilities

• Advises students on curriculum, course selection, and scheduling; helps manage career and professional trade offs throughout the program.
• Communicates policies and requirements to ensure successful progression to degree completion.
• Advises students in managing personal, professional, and academic challenges affecting progress.
• Manages a portfolio of academic support responsibilities and administrative processes.
• Develops and provides content support for academic advising via videos, websites, and email.
• Supports online advising tools, including the Program of Study Tool, the bidding system, Slate, and curriculum web pages.
• Delivers area-specific presentations to current and incoming students.
• Works with faculty to develop advising content and course recommendations.
• Liaises between students, faculty, and Chicago Booth programs and centers.
• Assists with disability accommodations and student intake, including exams proctoring.
• Performs special projects and other duties as assigned.
• Conducts regular meetings with students to discuss academic goals and progress.

Skills

Technical and data analysis

Interpersonal skills

Customer service mindset

Education

Bachelor’s degree

Master’s in related field

Job description

The Assistant Director of Academic Services at the University of Chicago Booth School of Business provides academic advising and administrative support for Booth students across Hyde Park and the downtown campus. This position ensures a successful program experience for all students and works closely with faculty, staff, and programs.

The role includes coordinating policies, aiding with disability accommodations, and supporting online advising tools and curricula.