Academic Services Professional

University of Colorado System; Colorado Springs (CO); Remote; USD 51,000 - 66,000; Full time

Job summary

University of Colorado Colorado Springs (UCCS) is seeking an Academic Services Professional for Extended Studies Academic Outreach | High School Programs. The role supports noncredit and high school programs, HR and financial liaison duties, and operational tasks across CU systems.

The position offers remote work with a focus on data entry, course management, and cross-department coordination to further student access and program success.

Qualifications

• A Bachelor's degree from an accredited institution of higher education is required.
• Must have experience working in a university, college or high school setting.
• Must have experience with detailed data entry is required.
• Experience in course/program management in a revenue generating environment is required.

Responsibilities

• Customer service duties including information and problem solving for internal and external audiences.
• Manage day-to-day operational office support and contribute to the vision of Extended Studies Academic Outreach.
• Process course information sheets, registrations, grades, and schedules in CU-SIS and related systems.
• Collaborate with Admissions, Records, campus departments for scheduling and procedures.
• Serve on committees to advance Extended Studies Academic Outreach initiatives.

Education

Bachelor's degree from an accredited institution of higher education

Job description

Academic Services Professional

Extended Studies Academic Outreach Department | High SchoolPrograms

Elevate Your Career at UCCS: Innovate, Inspire, and Impact inthe Rockies!

Who We Are

The University of Colorado Colorado Springs (UCCS) is a premier education al institution that prides itself onacademic excellence, research, and community engagement and isactively seeking an Academic Services Professional to join ourteam! UCCS is committed to academic excellence, professionaldevelopment, and fostering an environment that supports innovationand student success.

At the base of the Rocky Mountains, Colorado Springs is captivated by itsstunning landscapes, making it a paradise for nature lovers. Thiscity is more than its scenery—a mosaic of history, arts, and avibrant tech scene. We invite you to join a community thatcherishes outdoor adventure as much as forward-thinking growth, anexceptional setting for both career and lifestyle.

Salary Range

$50,907.00 to $65,686.00 annually .Compensation will be commensurate upon experience andqualifications.This position is Exempt from the Fair LaborStandards Act (FLSA) overtime provisions.

Work Location :

Remote

Benefits at a Glance

• Generous Time Off : Enjoy 22 vacation days, 10 sick days, paidparental leave, 13 recognized holidays, and provisions forbereavement, jury duty, and FAMLI Leave.
• Robust Health Coverage : Our comprehensive medical plans coverpreventative care at no cost, including a yearly mental healthvisit. Plus, benefit from affordable dental, vision plans, andcompetitive prescription drug prices.
• Financial & Retirement Benefits : Take advantage of ourhealth savings, flexible spending accounts, and life and disabilityinsurance. Plan for your future with our retirement options.
• Further Your Education : Avail twelve (12) waived credits peracademic year for courses at any CU campus. We invest in youreducational and professional growth.
• Wellness & More : From wellness programs aimed at achievingyour best self to various additional benefits through CU Advantage,we prioritize well-being and holistic development.
• Want to know your total compensation? Use our calculator to get thecomplete picture!

Summary

Extended Studies Academic Outreach | High School Programs is anauxiliary unit that operates to extend the resources of theuniversity to the community and beyond by providing highqualityundergraduate and graduate courses for traditional andnon-traditional students, as well as credit and non-creditprofessional and personal development experiences.

The Academic Services Professional is the primary customer servicespecialist to provide information and problem solving for internaland external audiences regarding a variety of courses/programsoffered through Extended Studies Academic Outreach | High SchoolPrograms. This position provides operational support by utilizingvarious University systems.

The Academic Services Professional assists in managing theNoncredit programs and provides operational support for the HighSchool Programs. In addition, this position serves as the primaryHR and Financials Liaison for Extended Studies Academic Outreachdepartment.

Essential Functions

The duties and responsibilities of the position include, but arenot limited to:

10% Customer Service

• Assist faculty, staff, students, parents and all customers viaphone and email who are seeking information regarding ExtendedStudies Academic Outreach | High School Programs.

30% Operational Support

• Manage day-to-day operational office support and contributes tothe vision of Extended Studies Academic Outreach department, whichprovides support for auxiliary courses/programs operated by thecolleges and other campus departments.
• Responsible for accurate data entry of Course InformationSheets (CIS) for Extended Studies Academic Outreach courses,resolves suspended and duplicate applications, generates graderosters, inputs grades, registrations, drops/withdrawals, utilizessystem reports in CU-SIS and other University systems asneeded.
• Communicate and actively engages with Admissions and Recordsteams regarding application and course scheduling processes toensure all associated tasks are following Universityprotocol.
• Communicate with campus departments, regarding procedures andpolicies for scheduling Extended Studies Academic Outreach coursesin CU-SIS.
• Serve on University and community committees as deemednecessary to accomplish the vision of Extended Studies AcademicOutreach initiatives.

20% Extended Studies Program Support

• Assist in managing noncredit CEU courses
• Collaborate with campus departments and others to develop,implement and advertise noncredit courses.
• Update and improve enrollment instructions and websites fornoncredit programs.

20% High School Program Support

• Assist in managing high school programs
• Communicate with administrators, parents, students regardingprogram options
• Update and improve enrollment instructions and websites forhigh school programs.

10% Human Resources Support

• HR Liaison for Extended Studies Academic Outreach programs.Creates and processes Letters of Offer, Scope of Work contracts andPerson of Interest forms as needed to pay/activate instructors forvarious Extended Studies Academic Outreach programs.
• Responsible for accurate data entry in the HCM or PSC systemfor payments.
• Attends HR Liaison meetings/updates to ensure all Universityprocedures are followed to efficiently pay individuals who performservices for Extended Studies Academic Outreach programs.

10% Financial & Procurement Support

• Manages all Procurement Services tasks such as: pcardreconciliation, office supply ordering, creating SPOs and otherforms of payment of expenses as needed through CU MarketPlace andConcur Travel system.
• Assists with Financial tasks such as Creating JournalEntries.
• Attends Financial Liaison meetings/updates to ensure allUniversity Procedures are followed for Extended Studies AcademicOutreach programs.

These percentages are estimates. They can change daily, weekly, ormonthly depending on work expectations. Please estimate percentageof time based on typical workload.

Tentative Search Timeline

• Priority will be given to applications submitted by: October16, 2026.
• Potential interview dates: October 21, 2026 - October 28,2026.
• Potential start date: November 11, 2026.

CU is an Equal Opportunity Employer and complies with allapplicable federal, state, and local laws governingnondiscrimination in employment. We are committed to creating aworkplace where all individuals are treated with respect anddignity, and we encourage individuals from all backgrounds toapply, including protected veterans and individuals withdisabilities.

In accordance with the Equal Pay for Equal Work Act, UCCS does notdiscriminate based on sex in our employment or compensationpractices.

Qualifications :

• A Bachelor's degree from an accredited institution of highereducation is required.(Substitution: A combination of education andrelated experience may be considered in lieu of a degree on a yearfor year basis)
• Must have experience working in a university, college or highschool setting.
• Must have experience with detailed data entry is required.
• Experience in course/program management in a revenue generatingenvironment is required.

The University of Colorado Colorado Springs has implemented amisconduct history check program with respect to final candidatesfor specific appointments. The misconduct history check program isintended to allow UCCS to collect and review information about acandidate's conduct at their previous institutions, specificallyconduct related to sexual misconduct, harassment, and/ordiscrimination – before making hiring decisions. All finalcandidates to these appointments are required to complete anAuthorization to Release Information and provide contactinformation for their previous institutions.