Academic Programs Lead - Biostatistics

University Of Michigan; Ann Arbor (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

The Department of Biostatistics at the University of Michigan School of Public Health is looking for a motivated and service-oriented Academic Program Manager to oversee PhD and MS programs, student support, and compliance. You will collaborate with faculty, staff, and students to ensure an outstanding educational experience.

The role includes advising on enrollment and degree requirements, managing petitions and documentation, and leading the Student Services team, budgets, and events.

Qualifications

• Bachelor's degree with at least 5 years of progressive experience in Academic Services or a similar administrative area.
• Considerable experience in student affairs and academic advising.
• Proven track record of managing programs with multiple projects and stakeholders.
• Ability to work effectively with individuals and groups at multiple levels of leadership and partnerships.
• Ability to handle crises, solve problems proactively and creatively.
• Initiative, independent judgment, diplomacy, and service-oriented attitude.

Responsibilities

• Collaborates with departmental leadership, faculty, students, and wellness partners to oversee course planning, academic policies and compliance, student support, GSI and GSRA selection, program reviews, recruitment, and new initiatives.
• Uses program data to inform strategic decisions and process improvements while managing academic web content, alumni and career-outcome records, and alumni engagement efforts.
• Provides comprehensive academic program support by advising students on enrollment and degree requirements, coordinating petitions and documentation, maintaining records, conducting degree audits, and managing the annual master's student review process.
• Oversees the daily operations of the Student Services team by assigning work, monitoring quality and timeliness, and supporting effective team performance. Trains and mentors new staff, conducts regular team meetings, and completes performance evaluations.
• Leads student funding administration by managing allocations, addressing potential shortfalls, informing recruitment goals, advising faculty on placement and funding guidelines, and communicating funding decisions to students.
• Plans and manages new-student orientation, recruitment activities, candidate visits, networking sessions, and other events for prospective, admitted, and current students in collaboration with departmental partners.
• Maintains alumni records, coordinates alumni and student events, responds to external surveys and information requests, and develops strategies to strengthen alumni engagement.

Skills

Customer service

Program management

Data analysis

Student support

Collaboration

Education

Bachelor's degree

Job description

The Department of Biostatistics at the University of Michigan School of Public Health is looking for a motivated and service-oriented Academic Program Manager to oversee PhD and MS programs, student support, and compliance. You will collaborate with faculty, staff, and students to ensure an outstanding educational experience.

The role includes advising on enrollment and degree requirements, managing petitions and documentation, and leading the Student Services team, budgets, and events.