Academic Program Coordinator - Adult Learning Center

City University of New York; New York (NY); On-site; USD 54,000 - 59,000; Full time

Job summary

City University of New York's Hostos Community College invites applications for the Academic Program Coordinator - Adult Learning Center. The role coordinates ESOL and GED classes and supports the Division of Continuing Education and Workforce Development.

You will manage teacher schedules, conduct learner intakes, administer BEST Plus/TABE testing, respond to inquiries, and connect students to community resources. Office-based tasks include extensive database entry and record keeping.

Qualifications

• Bachelor's Degree required.
• At least 1 year experience in an adult education setting preferred.
• Ability to manage internal and external data accurately and timely.
• Experience in student intake, recruitment, BEST Plus/TABE testing.
• Ability to work as part of a team and take on different roles.
• Knowledge of GED test preparation, college enrollment processes, and postsecondary planning.
• Ability to work evenings and weekends when required.
• Bilingual in English and Spanish.
• Proficiency in Microsoft Office Suite; database management skills.

Responsibilities

• Coordinates ESOL and GED classes for the Division of Continuing Education and Workforce Development.
• Assists with coordinating teacher schedules, timesheets, and daily operations.
• Conducts adult learner intakes, recruitment, and BEST Plus/TABE testing.
• Responds to inquiries from prospective and current students, staff, and community.
• Provides referrals and connects students with appropriate support services.
• Tracks attendance and helps address absences; resolves issues with students/instructors.
• Completes at least 14 hours of professional development annually.
• Provides administrative support including database entry (CampusCE, Xenegrade, ASISTS, Excel).
• Performs additional duties as assigned; on-campus presence required.

Skills

Bilingual English/Spanish

Data management

Teamwork

Evenings/weekends availability

Excellent computer skills

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Database management systems

Job description

Academic Program Coordinator - Adult Learning Center

POSITION DETAILS

The Hostos Adult Learning Center (ALC) provides English for Speakers for other Languages (ESOL) and GED preparation classes and support services. The Academic Program Coordinator will report directly to the ALC Assistant Director. Duties include, but are not limited to the following:

• Coordinates the ESOL and GED classes on behalf of the Division of Continuing Education and Workforce Development.
• Assists the ALC Assistant Director with coordinating teacher schedules, timesheets and general operation for the smooth running of classes.
• Conducts adult learner intakes, recruitment and Best Plus and TABE testing.
• Responds to in-person and telephone inquiries about the department and classes from prospective and current students, staff, and the community.
• Meets with students and provides referrals to community resources and connects them with appropriate support services.
• Keeps track of attendance, follows up on absences, and works with students to help improve attendance issues. Assists with resolving issues raised by students and instructors.
• Participates in meetings and completes a minimum of 14 hours of required professional development training each year.
• Provides administrative support to the department, including the daily database entry in multiple systems (e.g. CampusCE, Xenegrade, ASISTS, and Excel), preparation of records and reports, and maintenance of hard copy and electronic filing systems as needed.
• Performs additional duties as assigned by Supervisor/Designee.
• Essential duties require on campus presence/in-person work.

QUALIFICATIONS

Bachelor's Degree required.

The following qualifications are preferred:

• At least one-year experience working in an adult education setting (e.g. GED & ESL programs)
• Ability to manage internal and external data in a timely and accurate manner
• Experience in student intake, recruitment, BEST Plus/TABE testing
• Ability to work as part of a team and to take on different roles
• Knowledge of GED test preparation, college enrollment processes, and postsecondary planning.
• Ability to work evenings and weekends when required
• Bilingual skills in English and Spanish
• Proficiency in Microsoft Office Suite
• Excellent computer skills and knowledge of database management systems

CUNY TITLE OVERVIEW

Provides basic operational and analytical support related to a College's specialized academic program.

• Supports the directors and managers with orientation preparation, student advisement regarding program requirements, and providing basic information about financial aid and registration
• Manages office records including faculty files; prepares reports and surveys; collects and maintains statistical data on program activities
• Serves as liaison to various College offices to provide service delivery and appropriate referrals to students
• Collects and reviews syllabi to ensure compliance with standards
• Serves as resource person for students and faculty regarding program policies and procedures
• May supervise office operations and/or monitor department budget
• Performs related duties as assigned.

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

$54,261 - $58,705; Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

CLOSING DATE

Open until filled with review of applications to begin September 15, 2026

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID:

32701

Location:

Hostos Community College

Job Type:

Full-Time