Academic Department Administrator

The George Washington University; Washington (District of Columbia); On-site; USD 30,000 - 45,000; Part time

Job summary

The George Washington University seeks an Academic Department Administrator to support the Department of Organizational Sciences and Communication. This role involves managing departmental logistics, assisting students, and maintaining various records. Ideal candidates should possess strong organizational and communication skills, with a background in administrative support within educational settings.

Benefits

Comprehensive benefits package

Qualifications

• 3 years of relevant professional experience or a Bachelor’s degree.
• Experience in academic or administrative support within a university setting.
• Strong written and verbal communication skills.

Responsibilities

• Manages logistical aspects of the department, including supplies and scheduling.
• Assists students with inquiries and registration.
• Maintains departmental correspondence and files.

Skills

Organizational skills

Communication skills

Multitasking

Education

High school diploma/GED

Bachelor’s degree or higher in relevant area

Tools

Microsoft Office

Scheduling systems

Concur

DataMart

Job description

Please see Special Instructions for more details.

Employer will not sponsor for employment Visa status

I. JOB OVERVIEW

Job Description Summary:

The Department of Organizational Sciences and Communication provides a home for faculty and students interested in studying, interpreting, and improving organizational and communication phenomena. Coursework in our programs draws from a broad range of disciplines across the university, including organizational management, psychology, communication, economics, and statistics. At both individual and global levels, the department seeks to enhance its understanding of communication and organizations by incorporating a range of epistemological and methodological approaches.

The Academic Department Administrator works under the direction of the Senior Academic Department Administrator to provide administrative support to the department.

Responsibilities include:

• Manages all logistical aspects of the Department, including space, food and beverages, print and digital program materials, speaker travels, retreats, and department calendar, among other tasks.
• Orders supplies and maintains office supply inventory.
• Monitors and handles maintenance-related issues for the department and submits Fixit requests to facilities.
• Receives and distributes incoming mail and packages; aids faculty in sending mail and shipments.
• Serves as receptionist, greets and refers calls, responds to inquiries from students, University staff, sponsors, or the general public with an extensive knowledge of departmental programs and courses.
• Assists students with general questions about registration, office hours, credit transfers, major declaration, course prerequisites, and other inquiries as they arise, and directs them to appropriate sources, offices, or advisors.
• Responsible for monitoring the departmental general email and voicemail accounts and forwarding messages to the appropriate party for reply in a timely manner.
• Maintains policy and decision files, regulations, historical files and similar documentation applicable to the programs administered
• Supports the administrative operations of the department, including faculty directory, office hours, syllabi; textbook orders, classroom and technology requests; databases (such as lists of alumni and email distribution lists); file archiving, meeting reservations and materials,
• Prepares course scheduling for both the regular and summer semesters
• Researches and provides data reports from DataMart at the request of the Office Manager and faculty
• Assists with course evaluations and Bulletin/brochures updates
• Assists with departmental events (graduation reception, search receptions, holiday parties, annual kick-off meetings/orientation, etc.)
• Responsible for the promotion of the department via CCAS news agencies and social media; regularly updates departmental website and helps to compile material for the department newsletter
• Prepares correspondence designed to effective action or publicize department activities and to disseminate information about relevant events and opportunities to the department community (notices of jobs, internships and other opportunities for students);
• Responsible for department reimbursements via Concur under the supervision of the Office Manager
• Tracks donations and manages departmental correspondence with donors.
• Liaison between departments and offices within CCAS and GW
• Hires/supervise work study students when needed
• Assists faculty and staff with special projects

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a high school diploma/ GED plus 3 years of relevant professional experience, or, a Bachelor’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

Preferred Qualifications:

• Demonstrated experience in academic or administrative support within a university or educational setting, including proficiency in coordinating departmental operations, scheduling, and student services.
• Strong written and verbal communication skills, with the ability to effectively engage with students, faculty, university offices, and external stakeholders, and to manage content across digital platforms, including websites and social media.
• Proficiency with administrative tools and software, such as Microsoft Office, scheduling systems, Concur (or similar reimbursement systems), and data reporting platforms (e.g., DataMart), with strong organizational and multitasking abilities.

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location:

Campus Location: Foggy Bottom, Washington, D.C.

College/School/Department:

College/School/Department: Columbian College of Arts & Sciences (CCAS)

Family

Family Administration

Sub-Family

Sub-Family Academic Department Administration

Stream

Stream Service and Support

Level

Level Level 3

Full-Time/Part-Time:

Full-Time/Part-Time: Part-Time

Hours Per Week: 20

Work Schedule:

Work Schedule: Monday - Friday 8:00AM - 12:00PM

Will this job require the employee to work on site?

Will this job require the employee to work on site? Yes

Employee Onsite Status

Telework:

Telework: No

Required Background Check:

Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants:

Employer will not sponsor for employment Visa status

Internal Applicants Only?

Internal Applicants Only? No

Posting Number:

Posting Number: S013763

Job Open Date:

Job Open Date: 06/20/2025

Job Close Date:

If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:

Background Screening Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement:

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Do you currently work at GW?
  • yes
  • no
• * For current GW employees, have you completed your Introductory Employment Period (IEP)? (As a reminder,employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.)
  • Yes, IEP complete
  • No, still in IEP
  • N/a - not a current GW employee
• * What is your expected salary range?

  (Open Ended Question)

Documents needed to Apply

Required Documents

• Resume
• Cover Letter
Optional Documents

Human Resource
Management & Development



2013 H Street, NW, 3rd Floor
Washington, DC 20006



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