Academic Coach

Carrington College; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

San Joaquin Valley College Inc. is seeking an Academic Coach to support student success through coaching, resource management, and workshops.

The role includes overseeing the Learning Resource Center, coordinating materials, and guiding students in using academic resources effectively. The position involves collaboration with faculty and campus leadership, tracking progress, and developing programs to enhance student achievement.

Qualifications

• Bachelor’s degree in Education, Psychology, or related field required; Master’s preferred.
• Experience in academic coaching, tutoring, or student support services.
• Familiarity with learning resource management and library/resource programs.

Responsibilities

• Designs, develops, and implements workshops and coaching sessions to improve skills like time management and learning strategies.
• Provides personalized academic coaching to help students achieve goals.
• Supports new student orientations and introduces support services.
• Tracks and analyzes student performance and retention, proposing interventions.
• Collaborates with faculty and staff to identify student needs and resources.
• Manages day-to-day operations of the Learning Resource Center (LRC).
• Coordinates circulation of books, digital resources, and research materials.
• Maintains and updates LRC resources to align with curriculum goals.
• Provides research guidance and assistance on using resources effectively.
• Participates in LRC Master Plan development and implementation.
• Collects and analyzes student data for performance and engagement reports.
• Acts as liaison between students, faculty, and campus leadership.

Skills

Academic coaching

Student support

Data analysis

Resource management

MS Office

Communication

Collaboration

Education

Bachelor’s degree in Education, Psychology, or related field

Master’s degree preferred

Tools

Library systems

Digital resources management

Research tools

Job description

Summary

The Academic Coach plays a pivotal role in supporting student success through the development and management of both academic support services and learning resources. This position combines the responsibilities of academic coaching, student development, and resource management to create an integrated approach to student achievement. The role includes providing personalized academic coaching, organizing and facilitating workshops, managing the Learning Resource Center (LRC), and ensuring access to academic resources that align with curriculum goals. The position works closely with faculty, staff, and campus leadership to enhance student experience, track student progress, and implement resources that support academic excellence. The Academic Coach will be expected to work on‑site and may also be required to attend evening or weekend events or orientations as needed to support students.

Essential Duties And Responsibilities

• Academic Coaching & Student Support:
• Designs, develops, and implements workshops and one‑on‑one coaching sessions to improve student skills in areas such as academic preparedness, time management, learning strategies, and career readiness.
• Provides personalized academic coaching to students to help them achieve their educational and career goals.
• Supports the delivery of new student orientations, introducing academic support services and available resources.
• Tracks and analyzes student performance, persistence, and completion data, developing action plans to improve student success and retention.
• Collaborates with faculty and campus staff to identify student needs and provide targeted interventions and resources.
• Learning Resource Center (LRC) Management:
• Manages day‑to‑day operations of the campus LRC, ensuring that students have access to the necessary resources for academic success.
• Coordinates the circulation of learning materials, including books, digital resources, and research materials.
• Maintains and organizes LRC resources, ensuring that materials are up‑to‑date and aligned with curriculum and program needs.
• Provides students with research assistance and guidance on using academic resources effectively.
• Works with faculty to select and acquire learning materials and resources that support course content and program goals.
• Participates in the ongoing development and implementation of the LRC Master Plan, ensuring resources and services meet student needs.
• Data Analysis and Reporting:
• Collects and analyzes student data related to academic performance, resource usage, and engagement with workshops and support services.
• Provides reports on student progress and retention, offering insights and recommendations for improvements to academic coaching and resource offerings.
• Collaboration & Communication:
• Serves as a liaison between students, faculty, and campus leadership to ensure a coordinated approach to student support and academic success.
• Participates in campus meetings, committees, and task forces related to academic affairs, student services, and resource planning, as assigned.
• Communicates effectively with appropriate stakeholders regarding student progress, support services, and academic resource needs.
• Administrative Responsibilities:
• Assists in administering the LRC operations budget, including the acquisition of new learning materials, digital resources, and equipment.
• Ensures LRC operations comply with program requirements and institutional policies.
• Supports the organization and management of library and learning materials, conducting regular inventory checks as directed by the librarian.
• Additional Duties:
• Participates in staff training and professional development activities
• Performs other duties as assigned by the Academic Dean or Campus Director to support student success and campus operations.

Supervisory Responsibilities

• May oversee part‑time or student staff in the LRC (if applicable) to support the circulation and management of academic resources. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Competencies

• Student‑Centered Approach: Demonstrates a commitment to supporting student success through proactive coaching, resource management, and personalized interventions.
• Collaboration and Teamwork: Works effectively with faculty, staff, and campus leadership to enhance academic experience and improve student outcomes.
• Resource Management: Manages the Learning Resource Center efficiently, ensuring that materials and resources align with the academic needs of students and faculty.
• Data‑Driven Decision Making: Uses student performance data and feedback to inform decisions, track progress, and implement improvements in student support services.
• Communication Skills: Effectively communicates with a variety of stakeholders, including students, faculty, and staff, to ensure that student needs are addressed, and resources are accessible.
• Problem‑Solving and Adaptability: Identifies challenges and opportunities, develops strategies to address them, and adapts to changing conditions in the academic environment.

Qualifications

• Education and Experience:
• Bachelor’s degree in Education, Psychology, or a related field required. Master’s degree preferred.
• Minimum of two years of experience in academic support, coaching, or resource management, preferably in a higher education setting.
• Knowledge and Skills:
• Experience with academic coaching, tutoring, or student support services.
• Familiarity with learning resource management, including library systems, digital resources, and research tools.
• Strong analytical skills with the ability to interpret data and make recommendations for improvement.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and other relevant software.
• Physical Demands:
• The physical demands of the job include regular standing, walking, sitting, and the ability to lift and/or move up to 25 pounds. The ability to occasionally lift and move library materials and learning resources. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Work Environment:
• The noise level in the work environment is usually moderate. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of the job. The role may occasionally involve exposure to chemicals, equipment, or other conditions typical in educational settings.

All qualified applications with arrest or conviction records will be considered for employment. To ensure the safety and integrity of our operations, it is imperative that a review of all applicants’ criminal history is conducted. Failure to do so poses a significant risk to the Employer, potentially compromising both business operations and the organization's reputation.

As part of our standard hiring process, all candidates offered a position at San Joaquin Valley College Inc. will undergo a thorough background screening. This includes education verification, county and national criminal background checks, a motor vehicle report, and social security number trace/verification along with an address history search. Depending on the specific position, additional requirements may apply, such as drug testing, a Fraud and Abuse Control Information System check, and verification for access to the National Student Loan Database System.