Academic Advisor - Student Success & Retention

Eastern Florida State College; Town of Florida (NY); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Job summary

Eastern Florida State College is seeking applications for the full-time position of Academic Advisor on the Cocoa Campus in Cocoa, Florida.

The annual salary is $36,916.00 with fringe benefits including health insurance and a retirement plan.

Minimum qualifications include a bachelor’s degree, one year of advising or related experience, strong customer service skills, and the ability to multitask in a high-volume environment. Fingerprinting may be required.

Qualifications

• Bachelor’s degree from a regionally accredited institution.
• One year experience in advising, admissions, teaching, guidance/career counseling, customer service, or related field.
• Basic knowledge of technology used in higher education.
• Ability to function in a high-volume environment that requires frequent multitasking.
• Superior customer service skills.
• Completes all assignments on timely and accurate basis.
• Valid Florida Driver’s license required.
• Fingerprinting may be required with associated fee.

Responsibilities

• Guide students from inquiry through program completion to secure enrollment.
• Create academic plans and provide registration guidance, course selection and scheduling.
• Monitor progress and support retention initiatives.
• Conduct outreach and provide upper division and transfer information.
• Coordinate resources and eliminate barriers to student success.

Skills

Customer service

Multitasking

Communication skills

Education

Bachelor’s degree

Job description

Eastern Florida State College is seeking applications for the full-time position of Academic Advisor on the Cocoa Campus in Cocoa, Florida.

The annual salary is $36,916.00 with fringe benefits including health insurance and a retirement plan.

Minimum qualifications include a bachelor’s degree, one year of advising or related experience, strong customer service skills, and the ability to multitask in a high-volume environment. Fingerprinting may be required.