Academic Advisor II

Embry‑Riddle; Town of Florida (NY); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Generous Time Off

Tuition Coverage

Retirement Contributions

Personal Leave

Job summary

Embry-Riddle Aeronautical University’s Student Success team is looking for an Academic Advisor II to guide students through their academic journeys, craft degree plans, and connect them with university resources to promote persistence and degree completion.

This role also acts as an experienced resource within the advising organization, supporting staff development, training, quality assurance, and process improvement efforts, leveraging independent judgment and collaboration to enhance the

Qualifications

• Bachelor’s degree required.
• Minimum of one year of professional experience in academic advising or student services within higher education.
• Experience supporting students in higher education with knowledge of academic processes and resources.
• Knowledge of academic advising practices, student success principles, university policies and degree requirements.
• Strong analytical, problem-solving, and decision-making skills with independent judgment.
• Ability to mentor colleagues and communicate complex information clearly.
• Ability to manage competing responsibilities and meet deadlines.
• Excellent verbal and written communication and interpersonal skills.
• Proficiency with SIS, CRM, MS Office and university technologies.

Responsibilities

• Provide personalized academic advising.
• Develop individualized degree plans.
• Connect students with university resources to support educational goals.
• Support employee development, training, QA, and process improvement initiatives.

Skills

Academic advising

Student services

Analytical thinking

Communication

Mentoring

Time management

Presentation skills

Collaboration

Education

Bachelor's degree

Tools

Student Information Systems

CRM systems

Microsoft Office

Communication platforms

Job description

Job Description

The Opportunity

Join Embry-Riddle Aeronautical University’s Student Success team as an Academic Advisor II, where you will make a meaningful impact on students’ academic journeys and contribute to their persistence and degree completion. In this role, you will provide personalized academic advising, develop individualized degree plans, and connect students with university resources to help them achieve their educational goals. You will also serve as an experienced resource within the advising organization, supporting employee development, training, quality assurance, and process improvement initiatives. This is an opportunity to use your academic advising expertise, independent judgment, and collaborative skills to support students and contribute to a positive student and employee experience.

About us

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.

Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.

Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
• Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Compensation

The annual salary range for this role is up to $48,333. The final offer will be based on the candidate’s skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Qualifications

Required

• Bachelor’s degree.
• Minimum of one (1) year of professional experience in academic advising, student services, student success, or another student support role within higher education.
• Demonstrated experience supporting students in a higher education environment, with knowledge of student needs, academic processes, and institutional resources.
• Comprehensive knowledge of academic advising practices, student success principles, university policies and procedures, and academic degree requirements.
• Strong analytical, critical-thinking, problem-solving, and decision-making skills, with the ability to independently assess situations and determine appropriate courses of action.
• Ability to facilitate training, mentor colleagues, and communicate complex information clearly and effectively.
• Ability to manage competing responsibilities, maintain accurate student records, and meet established deadlines.
• Excellent verbal, written, interpersonal, presentation, and facilitation skills.
• Proficiency with applicable student information systems, customer relationship management systems, communication platforms, Microsoft Office applications, and other university technologies.
• Ability to establish collaborative working relationships across departments and organizational levels.
• Commitment to providing a high level of service to students, employees, and university stakeholders.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.

Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact [e-mail] and should not reach out to hiring managers or staff.