Academic Advisement Systems Analyst (2 Positions)

San José State University; San Jose (CA); On-site; USD 71,424 - 75,798; Full time

Job summary

San José State University is seeking an Academic Advisement Systems Analyst to support and enhance its academic advising systems, focusing on degree audit and advising tools for students, faculty, and staff.

The role involves translating policies into system configurations, maintaining degree audit modules in PeopleSoft, testing updates, troubleshooting, collaborating with campus partners, and documenting processes for end users. A bachelor’s degree and relevant experience are required.

Qualifications

• Bachelor's degree or equivalent training required.
• Four years of administrative work experience involving study, analysis, and/or evaluation leading to development or improvement of policies, procedures, practices, or programs.

Responsibilities

• Analyze academic policies and translate them into system configurations.
• Maintain and update degree audit and advising systems (PeopleSoft).
• Test system updates and ensure accuracy of advising tools.
• Troubleshoot issues and provide functional support.
• Collaborate with campus partners, IT, and academic departments.
• Create documentation and provide training to users.

Skills

Policy analysis

Data interpretation

System configuration

Communication

Collaboration

Independent planning

Troubleshooting

Documentation

Education

Bachelor's degree

Tools

PeopleSoft Campus Solutions

SQL

Student Information Systems

PeopleSoft Query

Job description

Job no: 556852
Work type: Staff
Location: San José
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology

Job Summary

The Office of the Registrar is seeking an Academic Advisement Systems Analyst to support and enhance its academic advising systems. This role is responsible for maintaining and improving degree audit and academic planning tools, ensuring accurate and efficient advising processes for students, faculty, and staff.

Key Responsibilities

• Analyze academic policies and translate them into system configurations
• Maintain and update degree audit and advising systems (PeopleSoft)
• Test system updates and ensure accuracy of advising tools
• Troubleshoot issues and provide functional support
• Collaborate with campus partners, IT, and academic departments
• Create documentation and provide training to users

Knowledge, Skills & Abilities

• Ability to communicate with constituents in a professional and respectful manner
• Understanding of higher education academic structures, including majors, minors, options, and complex general education requirements, as well as federal, state, and institutional (e.g., CSU, SJSU, Title 5) policies and procedures impacting degree requirements
• Ability to evaluate complex academic rules, integrate and interpret data, identify issues, and develop effective solutions using sound reasoning and strategic thinking
• Proven ability to ensure precision in system configuration, degree audit logic, and data validation in a detail-oriented environment
• Advanced understanding of relational databases, ERP systems (preferably PeopleSoft Campus Solutions Academic Advisement), and proficiency in word processing, spreadsheets, and related software applications
• Ability to perform detailed coding, testing, troubleshooting, and documentation to maintain and enhance advising tools; ensure accuracy of system configurations through data analysis
• Capacity to adjust to evolving academic policies, technological changes, and institutional priorities; able to independently plan, organize, and coordinate work in a fast-paced environment with minimal supervision
• Strong interpersonal and communication skills to work effectively with faculty, staff, and peers across departments, fostering cooperation to achieve shared goals
• Ability to make independent decisions, exercise sound judgment, and apply creativity and innovation to develop new approaches for addressing complex issues
• Ability to prioritize tasks, manage multiple projects, and meet deadlines while maintaining high-quality deliverables

Required Qualifications

• A bachelor's degree and/or equivalent training
• Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

Preferred Qualifications

• An earned bachelor’s degree
• Minimum of two (2) years of experience working in higher education
• Experience interpreting degree requirements as a graduation evaluator, academic advisor, curriculum specialist, or other related professional positions
• Experience with PeopleSoft Campus Solutions modules such as Student Records, Curriculum Management, and the Academic Advising module; other comparable Student Information System software will be considered
• Experience with PeopleSoft Query, other SIS Query, or SQL
• Experience in developing and maintaining documentation for a program, process, or system
• Experience working with Title V and California State University curriculum policies, including General Education

Compensation

Classification: Administrative Analyst/Specialist – Exempt II
Anticipated Hiring Range: $6,400/month - $6,792/month (Step 6 – Step 9)
CSU Salary Range: $5,797/month - $8,445/month (Step 1 – Step 20)

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Background Check Requirement

Satisfactory completion of a background check (including a criminal records check) is required for employment.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.