Senior Academic Advisor - 7 Posiitions

The California State University; California (MO); On-site; USD 66,000 - 79,000; Full time

Benefits offered by this job

Comprehensive benefits package

Generous vacation policies

Job summary

The California State University is seeking a Senior Academic Advisor to support upper-division undergraduate students at the Jack Holland Student Success Center. This role involves providing holistic academic advising, success coaching, and targeted interventions to enhance student engagement and retention.

The ideal candidate will have strong advising skills and a commitment to equity within higher education. Responsibilities include developing academic plans, monitoring student progress, and collaborating with campus resources for student success.

Qualifications

• Three years of progressively responsible professional student services work experience.
• A master’s degree may substitute for one year of experience.
• A doctorate degree may substitute for the three years of experience.

Responsibilities

• Provide comprehensive academic advising to upper-division students.
• Develop individualized academic plans and guide students in understanding degree requirements.
• Monitor student progress and implement timely interventions.

Skills

Knowledge of academic advising best practices

Strong counseling and advising skills

Effective communication skills

Proficiency in student information systems

Organizational skills

Education

Equivalent to graduation from a four-year college

Master’s degree in counseling or related field

Tools

PeopleSoft

EAB Navigate

Job description

Apply now Job no: 557502 | Work type: Staff | Location: San José | Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

Job Summary

The Senior Academic Advisor supports the enrollment, retention, engagement, and graduation of upper-division undergraduate students within the Jack Holland Student Success Center. Working under limited supervision, the role provides holistic academic advising, success coaching, and targeted interventions to help students navigate academic requirements and institutional processes.

Key Responsibilities

• Provide comprehensive academic advising and success coaching to upper‑division students using a case management approach
• Develop individualized academic plans and guide students in understanding degree requirements, policies, and procedures
• Monitor student progress using data tools and implement timely interventions to support retention and completion
• Design and deliver workshops, programs, and resources that promote academic success and student engagement
• Build strong relationships with students to support transition, persistence, and connection to the university community
• Advise students on navigating institutional processes, including petitions, schedule changes, and academic standing issues
• Connect students to appropriate campus resources and advocate for their academic and personal needs
• Develop and execute communication strategies aligned with academic milestones, deadlines, and student needs
• Participate in orientation, campus events, and student success initiatives to reduce equity gaps
• Collaborate with faculty, staff, and campus partners to enhance student support services

Knowledge, Skills & Abilities

• Knowledge of academic advising best practices, student development theory, and retention strategies
• Understanding of university policies, degree requirements, and higher education systems
• Strong counseling and advising skills, including problem‑solving, conflict resolution, and decision‑making
• Effective written and verbal communication skills with diverse audiences
• Ability to build rapport and establish trust with students from varied backgrounds
• Proficiency in student information systems (e.g., PeopleSoft, EAB Navigate) and productivity tools
• Strong organizational and time‑management skills with the ability to manage multiple priorities
• Ability to interpret complex policies and communicate them clearly and accurately
• Commitment to equity, inclusion, and student‑centered practices
• Ability to work independently while collaborating effectively in a team environment

Required Qualifications

• Equivalent to graduation from a four‑year college or university in a related field, including or supplemented by upper‑division or graduate coursework in counseling techniques, interviewing, and conflict resolution, where such are job‑related
• Three years of progressively responsible professional student services work experience.
• A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience
• A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling

Preferred Qualifications

• A master’s degree in educational counseling or a related field
• Experience providing academic advising or student support services to college students in a post‑secondary institution
• Experience utilizing advising, case management, or intervention strategies to support student academic progress
• Experience coordinating programs, initiatives, or projects within a college or university setting

Compensation

Classification: Student Services Professional III

Anticipated Hiring Range: $5,540 /month - $5,667/month

CSU Salary Range: $5,540/month - $7,893/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: April 29, 2026 through May 17, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self‑disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.