AC Hotel Dallas Frisco - Housekeeping Supervisor

Aimbridge Hospitality LLC; Frisco (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Housekeeping Supervisor to lead and coordinate housekeeping functions. This pivotal role involves inspecting guest rooms, training staff, and ensuring cleanliness standards are met. The ideal candidate will have a strong background in hospitality, excellent supervisory skills, and a commitment to providing exceptional service. Join a dynamic team where you can make a significant impact on guest satisfaction and operational efficiency. This position offers a chance to grow in a supportive environment while ensuring a pristine experience for all guests.

Benefits

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Short-Term Disability

Long-Term Disability

Term Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Qualifications

• 2-3 years of experience in a hotel or related field required.
• Previous supervisory experience preferred.

Responsibilities

• Supervise housekeeping staff and ensure high cleaning standards.
• Inspect guest rooms and oversee daily assignments for room attendants.
• Maintain compliance with hotel standards and regulations.

Skills

Supervisory Skills

Customer Service

Attention to Detail

Education

High School Diploma

College Coursework in Related Field

Job description

Address: 4343 Frisco Green Ave, Frisco, TX, 75034

Job Description:

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards, assist Room Attendants as needed, provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her absence.

QUALIFICATIONS:

• At least 2 to 3 years of progressive experience in a hotel or a related field required.
• High School diploma or equivalent required.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.

RESPONSIBILITIES:

• Approach all encounters with guests and associates in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.
• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office.
• Oversee the organized closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked with linen only.
• Ensure records of daily assignments are completed, signed off on and turned into the Housekeeping Office on time.
• Supervise all staff in Laundry and Housekeeping, holding them accountable and responsible for their work performance.
• Submit proper documentation regarding poor work performance, misconduct, excessive absenteeism, lateness and improper attire.
• Handle items for 'Lost and Found' according to the standards.
• Be familiar with all Aimbridge Hospitality policies and House Rules.
• Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other associates.
• Ensure the overall appearance, cleanliness and orderliness of staff.
• Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period.
• Oversee the daily assignment of duties, ensuring each Room Attendant and House Attendant carries a work assignment.
• Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings.
• Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily.
• Initiate work orders for repairs and maintenance for doors, plumbing, heating/air, electrical equipment, furniture, carpets, drapes, etc. Follow through on each work order until completed.
• Oversee proper and constructive training of Room Attendants.
• Motivate, coach, and counsel staff as necessary.
• Collect all keys and assignment sheets daily at the end of the shift.
• Attend meetings as required by Management.
• Ensure completion of regular maintenance and cleaning projects on a biannual basis.
• Monitor all V.I.P.'s, special guests and requests.
• Perform any other duties as requested by Management.

PROPERTY INFORMATION:

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BENEFITS:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

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