AC Hotel Dallas Downtown & Residence Inn Dallas Downtown - Dual General Manager

Aimbridge Hospitality; Dallas (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Dual General Manager, where you will oversee operations for two hotels in Dallas. This role requires a polished leader who excels in maximizing revenue, ensuring guest satisfaction, and maintaining high-quality service standards. With a strong emphasis on teamwork and community engagement, you will play a pivotal role in enhancing the hotel's reputation and financial performance. Embrace the opportunity to grow in a supportive environment that values your contributions and celebrates achievements with team-building activities. Apply now to be part of this dynamic team!

Benefits

Daily Pay

Health Coverage

Disability Insurance

Paid Time Off

EAP

401(k)

Qualifications

• Minimum 6 years of experience in hotel management or related field.
• Strong leadership and communication skills are essential.

Responsibilities

• Lead operational initiatives and manage team performance.
• Ensure compliance with company policies and safety standards.

Skills

Leadership Skills

Problem-Solving

Communication Skills

Financial Data Interpretation

Windows OS Proficiency

Education

6+ years in hotel or related industry

Tools

Spreadsheets

Word Processing

Job description

The Dual General Manager is a polished, well-spoken, and well-regarded ambassador who carries a strong vision for the two hotels they support. He or she is responsible for all aspects of operations for their assigned properties, providing support, supervision, and guidance to management teams and front-line associates. The role ensures financial performance is optimized, high-quality product and service levels are maintained, and that the hotels operate in compliance with all relevant regulations, as well as company and brand standards.

Key Responsibilities:

1. Establish priorities and lead operational initiatives such as sales planning, budget development, and property improvement projects.
2. Provide hands-on leadership to maximize revenue and control expenses.
3. Serve as the primary communication link with guests, clients, associates, ownership, corporate and brand representatives, and key vendors.
4. Manage a team of at least 2 full-time associates, with duties involving administrative, executive, or professional tasks, exercising discretion and independent judgment.

Qualifications:

• Minimum 6 years of progressive hotel or related industry experience, or a combination of education and experience as specified.
• Proficiency in Windows OS, approved spreadsheets, and word processing.
• Valid driver's license.
• Strong leadership, problem-solving, and communication skills.
• Ability to work under pressure, handle problems proactively, and interpret financial data.

Job Responsibilities:

• Approach guest and employee interactions with attentiveness, friendliness, and courtesy.
• Maintain professional appearance and adhere to dress code standards.
• Ensure compliance with company policies, safety standards, and certification requirements.
• Participate in sales efforts, including client meetings, hosting events, and calling on top accounts.
• Oversee financial performance, department management, staff training, and guest satisfaction initiatives.
• Conduct regular property inspections and ensure maintenance and cleanliness standards.
• Manage employee performance, coaching, counseling, and disciplinary actions fairly and consistently.
• Engage actively in community and guest relations to promote the hotel’s reputation and profitability.

After initial eligibility, full-time employees may access benefits such as daily pay, health coverage, disability insurance, paid time off, EAP, and 401(k).

PROPERTY INFORMATION:
Relax and recharge at AC Hotel Dallas Downtown, offering a modern, stylish stay in downtown Dallas with amenities and access to key attractions. Join our team and be part of a supportive, collaborative environment that values growth and success. We celebrate our achievements with monthly team-building activities. Discover a place to grow, succeed, and belong—apply now!