ABUSE COUNSELOR - TRAINER - 60073906

Florida; Tallahassee (FL); On-site; USD 38,000 - 54,000; Full time

Job summary

Florida Department of Children and Families seeks an Abuse Counselor - Trainer to deliver sessions on child and adult protective services, present to audiences, and support hotline operations. The role requires travel for training, adaptability to schedule changes, and ongoing policy familiarity.

The candidate will work in a team, maintain confidentiality, and apply strong analytical and communication skills to assess and document safety indicators.

Qualifications

• Knowledge of ethics relating to child and adult protective services.
• Knowledge of interviewing techniques.
• Knowledge of basic investigative techniques.
• Ability to maintain strict confidentiality.
• Ability to apply critical thinking skills.

Responsibilities

• Deliver child and adult topics in a lecture format.
• Speak in front of groups of varying sizes.
• Assist with Hotline queues when needed.
• Travel for training as required.
• Adjust schedule with little notice and stay current with policy changes.

Skills

Public speaking

Teamwork

Learning agility

Policy knowledge

Confidentiality

Critical thinking

Independent decision making

Telephone assessments

Tools

Microsoft Word

PowerPoint

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:885116

Agency: Children and Families

Working Title: ABUSE COUNSELOR - TRAINER - 60073906

• Delivery of child and adult topics in a lecture format.
• Must work well within a team.
• Must be coachable and willing to learn.
• Must be able to adjust schedule with very little notice.
• Must be willing to consistently remain current with policy and procedure changes.
• Must have the ability to speak in front of both small and large groups of people.
• Assist with Hotline queues, as needed.
• Must be able to travel for training

Knowledge, Skills, and Abilities:

• Knowledge of professional ethics relating to child and adult protective services.
• Knowledge of interviewing techniques.
• Knowledge of basic investigative techniques.
• Ability to maintain strict confidentiality.
• Ability to apply critical thinking skills.
• Ability to make decisions independently.
• Ability to conduct thorough assessments via telephone.
• Ability to analyze information.
• Ability to understand and apply Chapters 39 and 415, Florida Statutes, and other relevant laws, rules, regulations, policies, and procedures.
• Ability to provide guidance and assistance to persons in crisis.
• Ability to conduct fact-finding interviews.
• Ability to assess for indicators of abuse, neglect, or abandonment of children to begin the determination of a child being Safe or Unsafe.
• Ability to assess risk factors for indicators of abuse, neglect, or exploitation of vulnerable adults.
• Ability to multitask.
• Ability to actively listen to others.
• Effective communication skills, both written and verbal.
• Ability to write accurate allegation narratives that support the need for an investigation.
• Ability to establish and maintain effective working relationships with others.
• Ability to utilize personal computer systems and associated applications, including Microsoft® Word and PowerPoint.
• Ability to navigate multiple computer systems simultaneously.
• Knowledge of web-based applications.
• Ability to use general office equipment, such as facsimile and copying machines.
• Ability to make accurate and independent decisions.
• Ability to relay information in an accurate and cohesive manner.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.