AbilityOne Janitorial Supervisor

Goodwill Western Missouri and Eastern Kansas; Kansas City (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Janitorial Supervisor to lead a team in maintaining high standards of cleanliness and compliance. This full-time role offers the opportunity to make a real difference in the lives of individuals with barriers to employment. You will train and supervise staff, manage cleaning schedules, and ensure safety protocols are followed. If you have a strong work ethic, supervisory experience, and a passion for helping others, this position is a perfect fit for you.

Qualifications

• 1+ year of supervisory experience in a professional setting.
• Proficiency with computers and basic understanding of employment laws.

Responsibilities

• Train and supervise janitors to ensure contract compliance.
• Document performance issues and recommend improvements.

Skills

Supervisory Skills

Effective Communication

Conflict Resolution

Time Management

Basic Math Skills

Education

High School Diploma

Some College

Tools

Windows

Online Training Platforms

Job description

Organization Goodwill of Western Missouri & Eastern Kansas has a rich, 120 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of unwanted items provides funds that stay local, helping us to support thousands of job seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in the community. That's why 90% of every dollar Goodwill spends goes directly into our mission, not into shareholders' pockets.

Summary/Objective

Reporting to the Project Manager, the Janitorial Supervisor is responsible for training and supervising janitors and team leads to ensure compliance with contract standards and specifications.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Assign duties to employees for cleaning contract areas, providing training to address deficiencies.

* Assist the Project Manager in managing employees with disabilities, focusing on self-improvement of work skills and behavior to enhance employment opportunities.

* Perform or supervise time study evaluations accurately and in a timely manner.

* Document performance issues effectively for files or Case Management.

* Recommend improved methods to Project Management to enhance efficiency and quality.

* Keep records on supplies, inspect equipment for damage or wear.

* Maintain cleaning schedules and equipment maintenance records.

* Notify project management of unusual situations related to employees, equipment, or contract compliance.

* Meet deadlines and fulfill special requests promptly and efficiently.

* Inspect assigned work daily to ensure timely completion according to contract standards.

* Work with the QC Specialist to address deficiencies and provide appropriate training.

* Resolve complaints as necessary to maintain contract compliance.

Safety:

* Ensure all staff perform duties according to safety expectations and procedures.

* Ensure equipment is maintained and functioning properly.

* Communicate safety issues promptly to ensure quick resolution.

* Perform other duties as required by the Project Manager.

Work Environment

The Janitorial Supervisor works in a professional setting and may interact with clients.

Physical Demands

Must be able to push, pull, or carry 40 lbs. occasionally, and up to 25 lbs. frequently. Must be able to stand for long periods, bend, stoop, and handle cleaning chemicals. Good vision is required. Occasional exposure to heat, cold, and dust.

Position Type/Expected Hours of Work/Travel

This is a full-time position, Monday through Friday. Weekend work may be required based on business needs.

Qualifications

The ideal candidate will demonstrate:

* Confidence in supervisory abilities

* Strong work ethic, character, and integrity

* Sound judgment and decision-making skills

* A positive, supportive attitude towards staff and customers

* Ability to recognize and avoid conflicts of interest

* Effective communication and professional demeanor

* Adherence to high management standards

* Ability to handle difficult customer issues effectively

* At least 1 year of supervisory experience

* High school diploma or equivalent; some college preferred

* Proficiency with computers, including Windows, internet, online training, and web meetings

* Basic understanding of employment legal requirements

* Math skills sufficient for accurate time studies