ABA Program Manager — Growth & Operations (Onsite Hawaii)

Hawaii Behavioral Health; Honolulu (HI); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Life insurance

12 annual paid holidays

Job summary

Hawaii Behavioral Health is seeking an experienced ABA Program Manager to lead the ABA program across the State of Hawaii and supervise a clinical team of RBTs and BCBA staff.

The role focuses on strategic growth, high-quality service delivery, regulatory compliance, and operational excellence, with day-to-day oversight of program operations, staff development, and performance monitoring to ensure positive client outcomes.

Qualifications

• Bachelor’s degree from an accredited university or equivalent combination of education and relevant experience.
• 3+ years of progressive leadership, management, or program operations experience in healthcare, behavioral health, ABA, education, or related human services.
• Experience leading teams, managing operations, and supporting service delivery in a complex program environment.
• Strong organizational, communication, problem-solving, and relationship-building skills.
• Ability to develop and improve operational processes, analyze data, and implement quality improvement initiatives.
• Proficiency with Microsoft Office Suite and general technology platforms.

Responsibilities

• Oversee day-to-day operations and overall performance of the ABA Program.
• Support program growth, financial viability, and performance improvement initiatives.
• Develop and maintain ABA program operations, documentation standards, policies, and procedures.
• Monitor service recommendations, contract utilization, compliance requirements, and quality standards.
• Identify opportunities for program growth, service expansion, and community partnerships.
• Collaborate with the administrative team on financial objectives, KPIs, and quarterly goals.
• Assist with recruiting, developing, training, and retaining high-quality ABA staff.
• Monitor staffing coverage, scheduling, and staff utilization to support efficient service delivery.
• Structure and oversee training for RBTs, BCBAs, and ABA Program Coordinators.
• Conduct performance reviews and support ongoing professional development.
• Monitor clinical quality, documentation standards, client outcomes, and payer/BACB compliance.
• Implement quality improvement initiatives based on program data and operational needs.
• Collaborate with clients, families, referral sources, community partners, and internal teams to support effective care coordination.
• Maintain timely service delivery and address barriers to care.
• Provide administrative support for individual and group supervision of HBH staff working with the Department of Education and private insurance as needed.

Skills

Leadership experience

Operations management

Strategic planning

Data analysis

Communication

Collaboration

Education

Bachelor's degree

Tools

MS Office

Job description

Hawaii Behavioral Health is seeking an experienced ABA Program Manager to lead the ABA program across the State of Hawaii and supervise a clinical team of RBTs and BCBA staff.

The role focuses on strategic growth, high-quality service delivery, regulatory compliance, and operational excellence, with day-to-day oversight of program operations, staff development, and performance monitoring to ensure positive client outcomes.