ABA Behavior Technician Medical Liaison - Charlotte, NC

Lighthouse ABA; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A specialized agency is looking for a Behavior Technician in Charlotte, NC, who will act as a Marketing Outreach Representative. This role focuses on building relationships with medical staff to educate them on services aimed at aiding children with autism. Candidates should have strong communication skills, organizational abilities, and a genuine desire to positively impact the lives of children and their families. Flexibility in working hours is also essential, as is a willingness to learn and adapt.

Qualifications

• Candidates must demonstrate strong communication skills with medical professionals.
• Applicant should possess prior knowledge of ABA terminology.
• Organization skills are vital for managing a territory and appointments.

Responsibilities

• Conduct face-to-face meetings with medical personnel to promote services.
• Establish long-term relationships with healthcare staff.
• Deliver educational resources and marketing materials to clinical settings.
• Gather and communicate feedback to enhance service delivery.

Skills

Strong Communication

Interpersonal Skills

ABA Knowledge

Organization

Education

High school diploma or equivalent

Job description

Lighthouse is a New York City-based specialized agency dedicated to providing top-quality Applied Behavior Analysis (ABA) therapy services for children with autism.

Our mission is to empower these children and their families by implementing evidence-based interventions that promote skill development, independence, and improved communication.

We value compassion, dedication, and professional growth, placing a strong focus on fostering a supportive environment where our team members can grow and thrive.

Job Description

Lighthouse ABA is searching for a Behavior Technician that is also excited about acting in a Marketing Outreach Representative capacity. This includes visits to medical offices to educate staff on company services, aiming to strengthen referral partnerships and improve patient care options. It is a focus on relationship-building, acting as the primary face-to-face link between your organization and healthcare providers.

Key Responsibilities

• Outreach & Education: Conduct face-to-face meetings with physicians, nurses, and office managers to introduce, explain, and answer questions about Lighthouse ABA.
• Relationship Management: Build and maintain long-term relationships with clinical staff to ensure continued trust and utilization of services.
• Materials Distribution: Deliver marketing materials, educational resources, and procedural guidelines to clinical offices.
• Feedback Loop: Gather insights on office needs and relay feedback to internal teams to improve service delivery.
• Documentation: Maintain accurate logs of visits, interactions, and follow-up actions within CRM software.

Required Skills

• Strong Communication: Ability to articulate complex information clearly to busy medical professionals.
• Interpersonal Skills: Professional, engaging demeanor suitable for building rapport quickly.
• ABA Knowledge: Understanding of ABA terminology and office workflows is often required.
• Organization: Self‑motivated to manage a territory and schedule meetings effectively.

Ideal Candidate

• Is passionate about working with children on the autism spectrum and individuals with special needs.
• Demonstrates patience, empathy, and a genuine desire to make a positive impact on the lives of children and their families.
• Has excellent interpersonal and communication skills to effectively engage with clients, parents, and the interdisciplinary team.
• Is detail-oriented and able to accurately follow treatment plans, collect data, and maintain comprehensive documentation.
• Can adapt to the individual needs of each client and implement appropriate strategies to support their progress.
• Has strong organizational and time‑management skills to prioritize tasks and effectively manage a caseload.
• Is open to learning and receiving feedback, with a growth mindset and a willingness to enhance professional skills.
• Has availability to work flexible hours, including evenings and weekends, to accommodate client schedules.

Requirements

• Candidates must have a high school diploma or equivalent.
• Previous experience in ABA therapy or working with individuals on the autism spectrum is preferred, but not required.