AAA Roadside Assistance Driver

AAA Club Alliance; Hamilton (NJ); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

PTO

401(k) with company match

Health insurance

Dental, Vision, and Prescription

Life Insurance

AAA Membership

Tuition reimbursement

Paid training

Uniforms provided

Overtime opportunities

Monthly bonuses

Paid holidays

Company provided volunteer days

Job summary

AAA Club Alliance in Hamilton, NJ is seeking full-time drivers for our Roadside Assistance team. You will provide lock-out, jump starts, tire changes, fuel delivery, and towing as needed, working outside in varying weather conditions.

The role offers a competitive hourly rate, shift differential, overtime opportunities, and monthly bonuses. We also offer PTO, a strong 401(k) plan with company match, health coverage, and tuition reimbursement.

Qualifications

• Must be at least 21 years old.
• Completion of a high school diploma or equivalent.
• Possess and maintain a valid driver's license for the state where you reside.
• Ability to pass a physical examination as required by the Department of Transportation and/or Company policy.
• 3 years of experience in an automotive/mechanical environment, or 3 years in a sales and/or customer service role is preferred.
• Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
• Satisfactory pre-and post-employment screening results, including criminal, drug, and motor vehicle screening.

Responsibilities

• Provide lock-out, fuel delivery, battery jump starts and tire change services.
• Sell and install car batteries (Mobile Battery position only).
• Provide tow and recovery services (Tow Truck Driver position only).
• Communicate with members effectively to keep them informed and to ensure their safety.
• Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
• Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
• Conduct vehicle and equipment inspections to ensure safe operating condition and adequately secured at all times.
• Support AAA as needed by participating in special events promoting the brand.

Skills

Customer service

Communication

Driving

Problem solving

Physical stamina

Education

High school diploma or equivalent

Tools

GPS

In-truck technology

Job description

AAA Hamilton, New Jersey is seeking full time drivers to join our Roadside Assistance team! We are looking for dependable and empathetic individuals who truly love to help others whether it's changing a flat tire, jump starting a car battery or towing a vehicle, and don't mind working outside in various weather conditions. AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits. Overtime and monthly bonus opportunities available!

• NO CDL required** **Paid Training!** **Hiring Immediately**

We Offer Our Associates

• A competitive hourly rate of $24.75 to $27.10/hr based upon on experience
• 10% shift differential for working 2nd shift (adds $2.00+ an hour to the hourly rate!)
• Schedule determined after training and will include weekends!
• Overtime opportunity during peak season
• Monthly bonuses (potential to earn up to an additional $300 month!)
• Generous Paid Time Off (PTO)
• Paid Holidays
• 401(k) plan with company match
• Health, Dental, Vision, & Prescription Coverage
• FREE Life Insurance
• FREE AAA Membership
• Tuition reimbursement up to $5250/year
• PAID training
• Uniforms and tools provided

Do you have what it takes?

• Must be at least 21 years old.
• Completion of a high school diploma or equivalent.
• Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
• Ability to pass a physical examination as required by the Department of Transportation and/or Company policy.
• 3 years of experience in an automotive/mechanical environment, or technical school, or a minimum of 3 years of experience in a sales and/or customer service role is preferred.
• Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
• Satisfactory pre-and post-employment screening results, including criminal, drug, and motor vehicle screening.
• Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
• Communicate effectively in writing, verbally, via email, and using assigned technology such as GPS (Global Positioning Systems).
• Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required. (May need to adjust your schedule to attend training).

What will you do?

• Provide lock-out, fuel delivery, battery jump starts and tire change services.
• Sell and install car batteries (Mobile Battery position only).
• Provide tow and recovery services (Tow Truck Driver position only).
• Communicate with members effectively to keep them informed and to ensure their safety.
• Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
• Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
• Conduct vehicle and equipment inspections to ensure safe operating condition and adequately secured at all times.
• Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category

Fleet