A/R & REFUND SPECIALIST

CO4000 H. Lee Moffitt Cancer Center and Research Institute Lifetime Cancer Screening Center, Inc. (d; United States; On-site; USD 28,000 - 42,000; Full time

Job summary

Moffitt Cancer Center is seeking an Accounts Receivable and Refund Specialist to ensure accurate AR records by reviewing credits in the patient accounting system. You will investigate credits via EOBs and payer remittance, then prepare refunds, adjustments, and cash corrections.

Requires strong Excel skills and ability to read EOBs. Minimum five years in healthcare revenue cycle with a high school diploma or AA/AS degree with three years experience.

Qualifications

• High School/GED plus a minimum five (5) years experience in a health care setting (Hospital, medical office, payer), working in revenue cycle.
• AA/AS Degree plus a minimum three (3) years experience in a health care setting (Hospital, medical office, payer), working in revenue cycle.

Responsibilities

• Work credit balance work lists in accordance with department operational guidelines.
• Prepare documentation for patient and payer refunds.
• Ensure the patient accounting system reflects payment information accurately.
• Investigate and resolve credits caused by payer allocation errors (obsoletes).
• Process Corporate Compliance and Charge correction projects.
• Credit balance with adjustment report.
• Other duties as assigned.

Skills

Microsoft Office

EOBs

Education

High School/GED

AA/AS Degree

Job description

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times’ Top Workplaces.

Summary Position Highlights

The Accounts Receivable and Refund (A/R) Specialist is responsible for ensuring Accounts Receivable is properly recorded through the analysis and resolution of credit balances in the patient accounting system. Resolution will include investigating accounts through review of the patient accounting notes, EOBs (Explanation of Benefits), and payer remittance advices, and determining if refund checks or adjustments are needed. The Accounts Receivable and Refund Specialist will then prepare and process refund requests, adjustments, cash corrections and voids.

The Ideal Candidate Will Have

• Experience using Microsoft Office suite including Word, Outlook, Excel, etc.
• Must be able to successfully read and understand EOBs (Explanation of Benefits).

Responsibilities

• Work credit balance work lists in accordance with department operational guidelines.
• Prepare documentation for patient and payer refunds.
• Ensure the patient accounting system reflects payment information accurately.
• Investigate and resolve credits caused by payer allocation errors (obsoletes).
• Process Corporate Compliance and Charge correction projects.
• Credit balance with adjustment report.
• Other duties as assigned.

Credentials and Qualifications

• High School/GED plus a minimum five (5) years experience in a health care setting (Hospital, medical office, payer), working in revenue cycle.
• AA/AS Degree plus a minimum three (3) years experience in a health care setting (Hospital, medical office, payer), working in revenue cycle.

Salary Range $20.14 - $30.70

Salary ranges posted for this position represent the expected base pay range for the role.

Actual compensation may vary based on location and a variety of job-related factors, including experience, skills, education, and internal equity among Team Members in similar positions. We are committed to maintaining fair and equitable pay practices and regularly review compensation to ensure alignment across our workforce.

1. Equal Employment Opportunity

Moffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We seek candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence.

2. Reasonable Accommodation

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Moffitt endeavors to make moffitt.org/careers accessible to any and all users.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact one of the Human Resources receptionists by phone at 813-745-7899 or by email at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Transparency in Coverage Rule Careers Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times’ Top Workplaces.