A/R Coordinator

Arizona Arthritis and Rheumatology Research, PLLC; Glendale (AZ); On-site; USD 42,000 - 63,000; Full time

Job summary

Arizona Arthritis & Rheumatology Associates, P.C. in Phoenix seeks an ambitious AR Coordinator for the billing department. The role focuses on unpaid balances, primarily with insurance providers, to secure payments and resolve denials.

Responsibilities include payer delinquency reviews, root-cause analysis, appeals, and regular patient inquiry support. Strong medical billing experience and knowledge of collections guidelines are required.

Qualifications

• Requires 2 years combined medical billing and payment experience.
• Knowledge of state and federal claims processing and third‑party claims.
• Familiarity with state and federal collections guidelines.

Responsibilities

• Review delinquent accounts (usually >31 days) within payer scope.
• Research root causes using chart, authorization, EOBs.
• Contact insurance companies via phone, email, or website to resolve payments.
• Write appeals when appropriate.
• Escalate unresolved unpaid claims to insurance regulators if needed.
• Answer patient billing inquiries on a rotating schedule.

Skills

Medical Billing

Claims Processing

Collections Knowledge

Phone & Email Communication

Education

High School Diploma

Tools

NextGen PM system

Job description

Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States. The practice has over 60 providers, 15 sites and over 30 employees providing assessment and treatments for rheumatological, podiatric, and electromyography patients. Our providers work together to keep patients healthy, and are recognized for excellence in medicine and for being pioneers in new treatments, ably supported by our Research department.

We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Our vision is to provide the best Rheumatology care, anywhere and, to balance sustainable operation with the highest possible level of patient care.

We are seeking an ambitious, friendly, positive, and compassionate AR Coordinator to join our billing department at our Business Office in Phoenix.

The job purpose for the A/R Coordinator is to take required action on unpaid account balances, most typically with insurance companies.

Responsibilities

• Working within the assigned scope of payers, reviews report that indicate payment on account is delinquent, defined as being unpaid after 31 days from the date of service
• Determines the root cause analysis for non-payment which requires research of applicable chart and authorization documentation, claim status feedback and/or explanation of benefit summaries
• Using all means necessary through telephone, email, website and written communication, works with the insurance company to resolve the account through payment
• Writes appeals as appropriate
• Escalates unpaid claims to the bureau of insurance, if necessary, when a disregard for compliance or trend presents form a particular payer.
• Follows adjustment policies set forth by the department director
• Answers patient billing inquiries on a schedule rotation
• Performs other duties as assigned

Requirements

Qualifications:

Required

• High School diploma or equivalent required
• Combined Medical Billing And Payment Experience Required, 2 Years
• Demonstrated knowledge of state, federal, and third-party claims processing 2 years.
• Demonstrated knowledge of state & federal collections guidelines, 2 years

Preferred

• A/R experience in a large healthcare practice, 2 years
• Clinical Billing and Collections, 1 year
• Associate’s degree or advanced education specific to business administration or certified coding credential.
• NextGen PM system, 1 year.

Learn more about AARA on our website at http://azarthritis.com