911 DISPATCHER - POLICE DEPT.

Crestview, City of (FL); Crestview (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

The City of Crestview, FL is seeking a Public Safety Dispatcher to answer routine and emergency police and fire calls and to coordinate dispatch of personnel and equipment resources.

Successful candidates will record calls, monitor responding units, relay messages, maintain FCIC/NCIC training records, and perform related duties as directed; a Florida Operator license and valid high school diploma or GED are required.

Qualifications

• Thorough knowledge of dispatching principles and procedures.
• Knowledge of city boundaries, public facilities, and fire districts.
• Ability to communicate clearly and concisely both orally and in writing.
• Florida Operator license is required.

Responsibilities

• Receives and records all incoming calls and dispatches police/fire department vehicles and personnel as required.
• Monitors police/fire vehicles as to time and locations.
• Receives and relays messages, types forms and post general information sheet items.
• Makes periodic test reading of communications circuits.
• Maintains all FCIC and NCIC training requirements and records.
• Performs other related duties as directed
• Any one position may not include all of the duties listed, nor do the examples cover all the duties in which may be assigned.

Skills

Dispatching principles

City boundaries knowledge

Clear communication

Florida Operator license

Education

High School Diploma or Florida GED

911 Safety Telecommunicator Certification within 1 year

Tools

FCIC/NCIC training

Job description

Job Summary

This is general public safety work involving the responsibility of answering routine and emergency police/fire calls and for associated dispatching necessary police/fire personnel and equipment resources.

Job Responsibilities

• Receives and records all incoming calls and dispatches police/fire department vehicles and personnel as required.
• Monitors police/fire vehicles as to time and locations.
• Receives and relays messages, types forms and post general information sheet items.
• Makes periodic test reading of communications circuits.
• Maintains all FCIC and NCIC training requirements and records.
• Performs other related duties as directed
• Any one position may not include all of the duties listed, nor do the examples cover all the duties in which may be assigned.

Knowledge, Skills and Abilities

• Possessthoroughknowledgeofdispatchingprinciples and procedures.
• ConsiderableknowledgeofCityboundaries,public facilities, and fire districts
• Abilitytocommunicateclearlyandconciselybothorally and in writing.
• Possess a Florida Operator license.

EDUCATION (OR EQUIVALENT)

• High School Diploma or Florida approved GED
• Required Certification – 911 Safety Telecommunicator Certification within one year of hire.