911 Dispatcher-Lateral Hire

City of Lincoln; Lincoln City (OR); On-site; USD 43,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid vacation

Paid holidays

Sick leave

Life insurance

Long term disability

Public Employee Retirement System

Deferred compensation

Flexible spending accounts

Employee assistance program

Relocation allowance

Job summary

City of Lincoln is seeking a 911 Dispatcher (Lateral Hire) in Lincoln City, Oregon. The role requires state Oregon certification or related 3 years of experience in 911 telecommunicator duties.

This full-time position offers strong benefits and a $31.33–$39.98 per hour compensation, with a union representation and open intake until filled. Eligible candidates maintain composure under pressure, demonstrate quick decision-making, and meet mandatory training requirements within stated timeframes.

Qualifications

• High school diploma or equivalent required, plus related training or office experience.
• Excellent written and verbal communication skills are essential.
• Typing speed of at least 35 wpm and ability to multitask under stress.

Responsibilities

• Receive 911 and other emergency calls and dispatch appropriate units.
• Provide emergency medical information to callers as needed.
• Monitor radio frequencies and maintain clear communication with public safety units.
• Operate CAD, LEDS, and NCIC terminals and retrieve information as required.

Skills

Communication

Multitasking

Typing 35 wpm

Judgment & decision making

Emergency services knowledge

Education

High school diploma

Tools

CAD

LEDS

NCIC

Job description

• Location 801 Southwest Highway 101,Lincoln City, OR, 97367,United States
• Base Pay $31.33 - $39.98 / Hour
• Job Category Police Department, Telecommunications, Emergency Dispatcher
• Industry Law Enforcement, First Responder, Dispatcher
• Employee Type Full Time
• Required Degree High school
• Manage Others No

Contact information

• Phone [phone]
• Email [e-mail]

EMPLOYMENT OPPORTUNITY

911 Dispatcher—Lateral Hire

Compensation: $31.33-$39.98 per hour

Full-Time--LCPEA Union Represented

OPEN UNTIL FILLED

Next Look at Applications: September 21, 2026

Ready to take on a meaningful challenge?Being a 911 professional isn’t easy—but that’s what makes it so rewarding. This career demands dedication, quick thinking, and a heart for service. To be considered as a lateral hire, applicants must be certified in the state of Oregon or have performed the duties of a 911 telecommunicator or Public Safety Communicator for 3 years out of state. If you're ready to step into a role where you can make a real impact every day every day in Lincoln City, here's how to get started:

Medical, Dental, Vision, Paid Vacation, Paid Holiday, Sick Leave, Life Insurance, Long Term Disability, Public Employee Retirement System, Deferred Compensation Plan, Flexible Spending Accounts, Employee Assistance Program, and much more!

Additional Incentive for Lateral Hires:

• Hiring Bonus of $25,000—half paid at time of hire (with first paycheck), remaining half paid upon completion of initial training period.
• Paid Time Off Available for Immediate Use--Forty (40) hours of admin time and Forty (40) hours of sick leave.
• Relocation Allowance--Up to $6,000 moving compensation based on relocation distance.

Questions about the recruitment should be directed to:

Abigail Edwards, Director of Human Resources

MANDATORY REQUIREMENTS:

Demonstrated excellent written and verbal communication skills. This includes advanced knowledge and application of English grammar and spelling. Proven ability to receive and assimilate information quickly and in times of stress and exercise good judgment and decision-making. General knowledge of emergency service organizations and functions, including care and use of electronic communications equipment, record keeping and filing systems. High school education or equivalent supplemented by additional related training and one year general office experience or any satisfactory combination of experience and training that demonstrates the knowledge, skills and abilities to perform the above duties. Typing speed of at least 35 words per minute. Ability to multi-task under stressful conditions or during emergencies while remaining calm and focused. Must be able to work varied shifts, holidays and weekends. Must be able to respond to requests to work on short notice and be available for mandatory overtime and shift extensions.

SPECIAL REQUIREMENTS/LICENSES:

Must be able to obtain LEDS certification within 6 months of hire and attend DPSST Telecommunicator and Emergency Medical Dispatch training within 12 months of employment. Must also possess a current CPR/First Aid card or the ability to obtain one within six (6) months of employment and the ability to maintain one throughout employment.

DESIRABLE REQUIREMENTS:

Previous experience in an emergency service environment. Possession of LEDS certification.

PHYSICAL DEMANDS OF POSITION

While performing the duties of this position, the employee is frequently required to sit, communicate (hear and speak) and reach and manipulate objects, tools or controls. Duties involve moving materials weighing up to 10 pounds on a regular basis. The employee must be able to wear a headset during the entire shift. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, dispatch equipment, etc.

WORKING CONDITIONS

Usual office working conditions. The noise level in the work environment is not typical of most office environments due to communications equipment and other voices.

Summary

PURPOSE OF POSITION:

In a multi-agency dispatch center, receive calls from the public regarding crime and emergency situations, dispatch appropriate safety service response, maintain records of actions taken, monitor, and operate various radio and computer equipment.

ESSENTIAL JOB FUNCTIONS:

Receive incoming 911 and other telephone calls/reports on emergency situations. Radio broadcast response instructions to affected safety service unit.

Provide emergency medical information to callers as necessary.

Monitor radio frequencies of City and other public jurisdictions and maintain communication channels.

Operate CAD, LEDS and NCIC computer terminal and respond to field requests for information on persons and property.

Retrieve information on wants and warrants, vehicle registration, driver's license data, criminal history summaries and law enforcement reports.

Review and ensure accuracy of information and enter data to computer.

Maintain departmental logs, forms, indices and files related to departmental functions.

Type various reports as required. Code, copy, file and distribute/route a variety of records and reports.

Retrieve information from computerized law enforcement records systems, police files, etc. and provide to appropriate and/or requesting party. Ensure proper disclosure in accordance with State law and police regulations.

Maintain cooperative, positive and professional working relationships with City staff, other organizations and the public.

Follow all safety rules and procedures for work areas.

Other related duties as assigned.

AUXILIARY JOB FUNCTIONS:

Provide assistance to other staff as workload and staffing levels dictate. Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility. Maintain work areas in a clean and orderly manner.

SUPERVISORY RESPONSIBILITIES

Supervision is not a typical function assigned to this position. May provide training and orientation to newly assigned personnel on department policies and practices.

SUPERVISION RECEIVED

Works under the general supervision of the 911 Operations Manager.