911 Dispatcher / Communications Officer (Night Shift)

City of Liberty; Hackensack (NJ); On-site; USD 45,000; Full time

Job summary

An established industry player is seeking dedicated individuals for the role of 911 Dispatcher / Communications Officer. This critical position serves as the lifeline between citizens and first responders, ensuring effective communication during emergencies. Candidates will receive comprehensive training, making this an excellent opportunity for those looking to start a fulfilling career in public safety. The role requires working various shifts, including nights and weekends, and involves operating advanced telecommunications equipment. Join a team that makes a real difference in the community's well-being and safety.

Qualifications

• High school diploma or equivalent required.
• No experience necessary; full training provided.

Responsibilities

• Receive emergency calls and coordinate responding units.
• Operate various phone and radio equipment for dispatch.

Skills

Emergency Communication

Multi-tasking

Sound Judgment

Team Collaboration

Listening Skills

Education

High School Diploma or Equivalent

Tools

Radio Equipment

Telecommunications Equipment

Computer Terminals

Job description

If you are looking for a career opportunity where YOU can make a difference and be a part of your community’s vitality and well-being, then submit an application to be a 911 DISPATCHER / COMMUNICATIONS OFFICER. As a non-commissioned 911 Dispatcher / Communications Officer, you are the critical connection working directly with citizens and first responders during both emergency and non-emergency circumstances. 911 Dispatchers / Communications Officers are part of the Police Department’s communications center which is staffed 24 hours a day, 365 days a year. Applicants must be willing to work nights, weekends and holidays. Entry level salary (with no related experience) is $45,000 / year.

Essential Functions

This position makes a difference in our community by the following (for a full list of essential functions, please refer to the job description) :

• Work various shifts, to include weekends, holidays and overtime
• Operate a variety of phone, radio, and telecommunications equipment
• Receive emergency calls, transmit information, and coordinate responding units and agencies
• Use the proper codes, techniques, and procedures in dispatching first responders
• Access computer terminals to obtain, transmit, and record information
• Dispatch, track, maintain and respond to first responder activities
• Read and interpret maps and understand geographic features and street locations
• Speak clearly in a calm, controlled, and competent manner for emergency communications
• Listen and follow oral and written directions quickly and accurately
• Work independently as well as with a team, and develop and maintain working relationships
• Multi-task, use sound judgment, and work professionally under pressure with first responders and the public

Knowledge / Skills / Abilities

• To be considered for this position you will need to have a high school diploma or the equivalent and a valid driver’s license.
• No experience is necessary and full training will be provided to successful candidates.
• Previous public safety dispatch, college, military, or other applicable training or experience in public / customer service, radio or telephone communications, criminal justice, Fire / EMT, or emergency management, may be beneficial.
• Lateral applicants are encouraged to apply and depending on qualifications may not be required to complete the initial written examination.
• Applicants may be considered for step-pay plan credit for previous years of applicable experience.

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Night Shift • City Hall: E. Kansas Street