911 Communications Deputy

National Police; Washington (Washington County); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Bi-lingual Spanish

ACCESS Certification for Lateral Entry

EMD Certification for Lateral Entry

Tele-communicator 1 Certification forL

Tele-communicator 1 Certification forL

Job summary

The National Police in Washington state seeks a full-time Dispatcher to operate the radio, answer 911 and non-urgent lines, and dispatch police units and emergency services across multiple counties. The role demands careful record-keeping and situational awareness to keep officers safe.

Responsibilities include maintaining logs, using the state computer for warrants and licenses, and coordinating with fire, ambulance, and other agencies; bilingual Spanish and prior dispatch experience are

Qualifications

• Must be 18 years of age.
• United States citizen.
• High school graduate or GED.
• Typing skills.

Responsibilities

• Answer phones. The 911 phones take priority over all other calls. Dispatchers also answer phones for multiple police agencies.
• Dispatch emergency vehicles and coordinate with other agencies as needed across counties.
• Maintain accurate written logs of radio traffic and incidents; logs are increasingly computerized.
• Know how to use the state computer to check warrants, weapons, vehicle and license status; send messages to other agencies.

Skills

Typing

Spanish

Dispatch experience

Communication skills

Education

High School diploma or GED

Tools

ACCESS Certification

EMD Certification

Tele-communicator 1 Certification

Job description

Salary: $23.83 – $31.86

Position Summary

Operates the radio and is responsible for all police units at all times. Answers the phones, which consists of 25 incoming phone lines. Maintain accurate records and logs and complaints. Dispatch appropriate fire and ambulance departments as required

Essential Functions

• The Dispatcher must be accountable for every officer that they have radio contact with. They must know where that officer is at all times. They are the only means of communication the officer has. He relies on the Dispatcher for his safety. They also dispatch emergency vehicles for Pateros, Tonasket, Omak, Malott, Okanogan, Riverside, Conconully, Mazama, Twisp, Winthrop, Oroville, Coulee Dam, Elmer City and when called upon, aid the U.S. Forest Service, Department of Natural Resources (DNR), Bureau of Indian Affairs (BIA), County and State road departments and aid in Search and Rescue missions. Also, when needs arise, they dispatch the coroner, funeral homes, wreckers, tow trucks and are frequently called upon to dispatch the Department of Social and Health Services (DSHS), County Alcohol, and Mental Health Departments.
• Answer phones. The 911 phones take priority over all other calls. Dispatchers also answer phones for Omak, Twisp, Winthrop, Brewster, Tonasket, Oroville and Okanogan Police Agencies. There are ten (10) incoming lines, Okanogan and Omak fire halls, also the Methow Fire District, and an intercom system for all the offices in the Sheriff’s Office and Jail stations. There are phone links with the Court House, Juvenile, Prosecutors Office and other county government agencies.
• Recognize the different alarm systems. Dispatch receives numerous in-coming alarms for banks, schools, and various other agencies.
• Keep accurate written logs. Dispatchers maintain logs for radio traffic, teletype messages, juvenile runaway reports, and house watches. Most logs are now computerized.
• Dispatchers must be able to effectively operate the state computer which is based in Olympia and maintained by the Washington State Patrol. They need to know how to check on individuals for warrants, along with weapon and vehicle checks, and driver license status. They also send messages
  from our agency to other agencies in the state as well as nation-wide. They are required to know all phases of the computer.

Requirements

• 18 years of age.
• United States Citizen.
• High School graduate or equivalent (G.E.D.).
• Typing skills.

Preferred Requirements

• Bi-lingual Spanish.
• Prior communication (dispatch) experience.
• Computer skills.
• ACCESS Certification * for Lateral Entry
• EMD (Emergency Medical Dispatch) Certification * for Lateral Entry
• Tele communicator 1 Certification * for Lateral Entry