911 Call Taker

National Public Safety Careers; La Jara (CO); On-site; USD 42,000 - 52,000; Full time

Job summary

National Public Safety Careers is seeking 911 Call Takers in La Jara, CO to support emergency communications. You will listen to callers, gather critical details, and document information to assist responders in coordinating the response.

Roles may include rotating shifts, nights, weekends, and overtime as needed. Training is provided and duties include answering calls, confirming incident location, and determining urgency using approved questions.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller's callback information
• Use approved questions to identify the nature and urgency of the situation

Job description

911 Call Taker Opportunities in La Jara

911 Call Takers are often the first people to speak with someone reporting an emergency. They ask focused questions, confirm where help is needed, and document information for the personnel responsible for coordinating the response.

In some communications centers, call taking is a separate assignment from radio dispatch. In others, employees train for both functions. The official vacancy explains the duties included in this position.

Position Details

• Duty Location: {airport_name}, La Jara, CO
• Employer: The hiring emergency communications agency identified in the official vacancy
• Pay: {salary_min}-{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

911 call-taking services commonly operate 24 hours a day. Depending on staffing needs, employees may work rotating shifts, nights, weekends, holidays, and overtime.

What You May Do

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller's callback information
• Use approved questions to identify the nature and urgency of the situation