911 Call Center Clinician

The Affiliated Sante Group

Timonium (MD)

On-site

USD 44,000 - 48,000

Part time

11 days ago
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Benefits offered by this job

Generous sick leave
Employee Assistance Program
Wellness perks
Recognition & rewards
Exclusive discounts
Training & growth
Culture of purpose

Job summary

Santé Group in Timonium, MD seeks a Part-time 911 Call Center Clinician to join a crisis intervention team. You will assess, evaluate, and apply crisis intervention techniques to de-escalate situations, coordinating with dispatchers and first responders in a hands-on, on-site role.

The position requires a Master's in Social Work or related field, Maryland licensure, and at least three years of relevant experience.

Qualifications

  • Master’s Degree in Social Work, Counseling, or a related field and at least three years of related experience.
  • Current licensure in the State of Maryland (LMSW, LGPC, LCSW-C or LCPC).
  • Valid driver’s license and proof of current automobile insurance.

Responsibilities

  • Work in the 911 center alongside call takers and dispatchers to divert appropriate behavioral health calls.
  • Conduct environmental risk and safety assessments.
  • Partner with call center dispatchers, law enforcement, and other community providers in a dynamic, multidisciplinary environment.
  • Effectively communicate clients’ needs while making internal agency or community referrals.
  • Educate individuals about mental health, substance abuse, available community resources, and the agency’s services.
  • Complete documentation in an accurate and thorough manner.

Education

Master’s Degree in Social Work, Counseling, or a related field
Maryland licensure (LMSW, LGPC, LCSW-C or LCPC)
Valid driver’s license and proof of current automobile insurance

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

911 Call Center Clinician

Part - Time Timonium, MD, US

4 days ago Requisition ID: 1821

Salary Range: $32.00 To $35.00 Hourly

Who We Are:

Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community. The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.

What We’re Looking For:

Santé is seeking Part-Time 911 Call Center Clinicians to work with our crisis intervention team in Timonium, MD! We are seeking a candidate to work currently available shift:Tuesdays, 8:30am-4:30pm.As a 911 Call Center Clinician, you will work directly with 911 dispatchers and first responders and provide support to clients who are experiencing a crisis by assessing, evaluating, and performing crisis intervention techniques to effectively stabilize and de-escalate the situation. Come be a part of the rapidly expanding field of mental health first responders in this groundbreaking program! By providing hope-filled care to those in crisis, you will make more than a living, you will make a difference. This is an In-Person role. NOT REMOTE!

What You’ll Do:

  • Work in the 911 center alongside 911 call takers and dispatchers to divertappropriate behavioralhealth calls.
  • Conduct environmental risk and safety assessments.
  • Partner with call center dispatchers, law enforcement, and other community providers in a dynamic, multidisciplinary environment.
  • Effectively communicate clients’ needs while making internal agency or community referrals.
  • Educate individuals about mental health, substance abuse, available community resources, and the agency’s services.
  • Complete documentation inan accurateand thorough manner.

What We Require:

  • Master’s Degree in Social Work, Counseling, or a related field of study with at least three (3) years of related experience.
  • Current licensure in the State of Maryland(LMSW, LGPC, LCSW-C or LCPC).
  • Valid driver’s license and proof of current automobile insurance.

Ability to work one or both available shifts: Monday 8:30am-4:30pm, and Thursday 8:30am-4:30pm.

  • This is an on-site position based out of ourTimonium, MD office.

What You’ll Get:

  • Pay Range:
    • $32.00-$35.00 per hour (depending on licensure and experience).
  • Schedule:
    • Tuesdays, 8:30am to 4:30pm
  • Time to Recharge – Generous sick leave.
  • Employee Assistance Program – Confidential support for life's challenges.
  • Wellness Perks – Annual wellness initiatives and access to the Calm App.
  • Recognition & Rewards– Through our Awardco platform and referral program.
  • Exclusive Discounts – Enjoy deals through FunEx and more.
  • Training & Growth– Ongoing development programs and career advancement opportunities.
  • Culture of Purpose – A welcoming, inclusive environment where you belong.
Disclaimers:

The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.

The Santé Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonableaccommodationmay be made to enable individuals with disabilities to perform theessential functions of this job. The Santé Groupparticipatesin E-Verify. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

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