9-1-1 Telecommunicator

City-of-Houston,-T; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

The City of Houston's 9-1-1 Emergency Network is seeking qualified applicants for the role of 9-1-1 Telecommunicator. You will answer emergency calls, determine the type of incident, and coordinate appropriate responses to citizens in crisis.

Work is full-time with rotating shifts. Candidates should be prepared for high-stakes communication, rapid decision-making, and collaboration with public safety partners. Training is provided.

Responsibilities

• Answer emergency calls, determine incident type, dispatch appropriate responders.

Job description

Applications accepted from: ALL PERSONS INTERESTED

Job Classification: 9-1-1 Telecommunicator

Section: 9-1-1 Emergency Network

Reporting Location: 5320 N. Shephard Drive

Workdays & Hours: FULL-TIME - Rotating Shifts & Off Days*

(5:30am – 2:00pm, 1:30pm – 10:00pm, 9:30pm – 6:00am or as Assigned) * Subject to change*

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

The Houston Emergency Center assists citizens of Houston with the most efficient, accurate and professional service when processing emergency calls by taking care of each citizen, one call at a time. We are seeking qualified individuals who are interested in a dynamic career and share the same passion and commitment in being the first responder when a citizen calls. The successful candidate responds to citizens' requests for emergency services by determining the type of problem and transferring the