9-1-1 Public Safety Telecommunicator

Charleston County Government; South Carolina; On-site; USD 60,000 - 80,000; Full time

Job summary

A local government public safety department is seeking Public Safety Telecommunicators to manage emergency calls and dispatch services. Candidates should possess strong customer service skills, excel in verbal communication, and be able to manage tasks in a high-pressure environment. The job requires completion of training and background checks, as well as flexibility for diverse shift requirements.

Benefits

Competitive income

Excellent benefits package

Qualifications

• Must be 18 years of age or older by date of hire.
• Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD).
• Must have no felony convictions.

Responsibilities

• Receive and process incoming emergency and non-emergency calls.
• Dispatch calls for service to law enforcement and emergency services.
• Work nights, weekends, and holidays as required.

Skills

Customer service skills

Excellent verbal and written communication

Typing speed of 35 WPM

Positive attitude

Education

High School Diploma or equivalent

Job description

Charleston County Consolidated Emergency Communications Center (CCCECC) is seeking individuals who have strong customer service skills and a passion for serving others. Emergency Communications/9-1-1 is a challenging, yet gratifying career. Join our team and play a crucial role in providing public safety to our community. Make a difference, earn a competitive income with an excellent benefits package, and work in a fast-paced, public safety environment. No experience necessary. Come Save Lives With Us!

Visit http://workfor911.com/ to learn more about the CCCECC and positions available. Application review begins immediately.

HIRING HOURLY: $22.22 or higher based on experience

OPEN UNTIL FILLED – APPLICATION REVIEW BEGINS IMMEDIATELY

Charleston County Consolidated Emergency Communications Center Public Safety Telecommunicators receive and process incoming emergency, non-emergency, and administrative calls and dispatch calls for service to law enforcement, fire agencies, and emergency medical services.

Shift Requirements

Public Safety Telecommunicators work an 8.25-hour shift or 12.25-hour shift. The shift rotation depends upon the shift length. An essential function of this position is the ability to work any shift, therefore, we cannot guarantee assignment to a particular shift. To support the 24/7 operation of the CCCECC, Public Safety Telecommunicators are expected to work nights, weekends, holidays, and all scheduled and unscheduled overtime. This schedule may be different during classroom and on-the-job training. Employees are expected to report to work as called upon during emergencies and be prepared to stay during the duration of the event.

• Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people.
• Able to work scheduled and unscheduled overtime (Our staff works several hundreds of hours of overtime a year)
• Must be willing to work the assigned shift which includes day, mid-afternoon, evening, or night shift, including weekends and holidays
• Employees are assigned to a shift after completing required classroom and on-the-job training
• Able to report to work as instructed during emergency situations and be prepared to stay during the duration of the event
• Must be 18 years of age or older by date of hire
• Have a High School Diploma or equivalent
• Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD)
• Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 keystrokes per hour (KPH)
• Complete required applicant testing
• Must have no felony convictions; no current driving suspensions misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided
• Pass a background investigation including driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), and reference check
• Pass a pre-employment physical and psychological evaluation
• Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification.