882997 - BENEFITS ADMINISTRATOR - SES - 40033027

State of Florida; Tallahassee (FL); On-site; USD 54,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (FRS)

9 paid holidays

Leave benefits (annual & sick)

Tuition fee waivers

Student loan forgiveness

Job summary

FloridaCommerce in Tallahassee, FL, seeks a Benefits Administrator to provide oversight of the Data Quality Unit and Monitoring and Compliance Unit within the Policy and Quality Assurance Section. You will manage daily operations, set priorities, and support program supervisors with hiring, performance evaluations, and other personnel duties.

This SES-level role involves coordinating with internal and external partners, ensuring reporting and audit compliance, and liaising with IT for the Employ

Qualifications

• Knowledge of basic management principles and practices.
• Knowledge and methods of data collection and analysis.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to proficiently use Microsoft Outlook, Word, Excel, PowerPoint, SharePoint and other computer software, applications and data tracking systems as required.
• Ability to utilize problem-solving techniques.
• Ability to interpret complex laws, regulations and statutes in order to develop program policy.
• Ability to present information to diverse groups and audiences and facilitate workshops or training presentations.
• Ability to communicate effectively verbally and in writing.
• Ability to establish effective internal and external relationships.
• Ability to plan, organize and coordinate work assignments and meet established deadlines.
• Ability to effectively manage and supervise staff.

Responsibilities

• Oversee daily operations of Data Quality Unit and Monitoring and Compliance Unit.
• Manage hiring, performance evaluations, and personnel duties for section supervisors.
• Oversee workforce programmatic monitoring and compliance activities including MSFW monitoring.
• Coordinate with vendor for Employ Florida system performance and enhancements.
• Review policies and plans; evaluate impact on operations and propose improvements.
• Collaborate with stakeholders to promote workforce programs and initiatives.
• Oversee reporting and audit compliance for assigned programs.
• Assist with legislative bill analysis and budget oversight.
• Represent the Department at meetings and conferences as needed.

Skills

Management principles

Data collection & analysis

Data presentation

MS Outlook/Word/Excel/PowerPoint

Problem solving

Regulatory interpretation

Verbal & written communication

Relationship building

Planning & prioritization

Staff supervision

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

SharePoint

Job description

882997 - BENEFITS ADMINISTRATOR - SES - 40033027

FULL TIME / SES
POSITION LOCATION: Tallahassee, FL

This position provides oversight to the Data Quality Unit and Monitoring and Compliance Unit within the Policy and Quality Assurance Section: This position works with the supervisors to manage the daily operations of the units assigning and reviewing work, setting priorities, solving problems and communicating with staff and leadership. Incumbent provides support to program supervisors assigned to the section including oversight of hiring, performance evaluations and other personnel duties as required.

“Supervisory employees” are those who spend the majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work, and who have the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action, including all employees serving as supervisors, administrators, and directors.

Provides oversight of the state’s workforce programmatic monitoring and compliance activities. This includes oversight of the MSFW State Monitor Advocate activities.

Responsible for oversight of the state’s workforce information system (Employ Florida). This includes working with the vendor to ensure the system is performing as necessary, providing content, negotiating, coordinating, evaluating, and other duties related to procurement or contracts for the system. Consults with staff and develops recommendations regarding the resolution of programming problems with the Bureau of Information Technology. Serves as technical lead and liaison for the Department when interacting with programming staff.

Reviews policies, procedures, guidelines and state and local plans and evaluates the impact on operations and identifies potential problems and recommends appropriate action. Conducts research and analyses of workforce programs, systems and initiatives; develops strategies to improve the implementation of program policies; workforce service delivery strategies; develops operational process improvement strategies and makes recommendations to management.

Assesses program operational effectiveness and develops program improvement strategies to enhance program effectiveness.

Collaborates with external business stakeholders to ensure that customer workforce program needs are met. Engages with internal and external stakeholders (e.g., CareerSource Florida, Local Workforce Development Boards, and other federal, state and local partners) to promote and support new or existing workforce programs and initiatives.

Oversees required reporting and state and federal audit compliance activities of programs assigned to the Unit.

Assists with legislative bill analysis.

Reviews budget expenditures and makes necessary recommendations regarding budget matters related to assigned program areas. Ensures that assigned program supervisors operate within budget, personnel, fiscal and EEO and diversity guidelines.

Represents the Department and/or the Bureau Chief at meetings and conferences as requested.

Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of basic management principles and practices.
• Knowledge and methods of data collection and analysis.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to proficiently use Microsoft Outlook, Word, Excel, PowerPoint, SharePoint and other computer software, applications and data tracking systems as required.
• Ability to utilize problem-solving techniques.
• Ability to interpret complex laws, regulations and statutes in order to develop program policy.
• Ability to present information to diverse groups and audiences and facilitate workshops or training presentations.
• Ability to communicate effectively verbally and in writing.
• Ability to establish effective internal and external relationships.
• Ability to plan, organize and coordinate work assignments and meet established deadlines.
• Ability to effectively manage and supervise staff.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum:

• Duties and responsibilities of this position must be performed at the official work site of the Department.
• Travel is required and must provide own transportation.

Pay:

$53,917.08 – $84,673.44 Annually

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

This position provides oversight to the Data Quality Unit and Monitoring and Compliance Unit within the Policy and Quality Assurance Section: This position works with the supervisors to manage the daily operations of the units assigning and reviewing work, setting priorities, solving problems and communicating with staff and leadership. Incumbent provides support to program supervisors assigned to the section including oversight of hiring, performance evaluations and other personnel duties as required.

The Difference You Will Make:

This position impacts the lives of Florida citizens, directly and indirectly. This position also maintains a collaborative partnership with internal and external partners to include Career Source Florida, Local Work Development Boards around the state, and other state and federal agencies.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Tallahassee is Florida’s Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid- sized city in the heart of Florida’s Big Bend. FloridaCommerce’s main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state’s Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state’s annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources ( https://talgov.com/ )
• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).
• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

• State Group Insurance coverage options+(health, life, dental, vision, and other supplemental option)
• Retirement plan options, including employer contributions ( www.myfrs.com )
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program(Eligibility required)
• Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Highly skilled, professional environment

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.