86847 - Microbiology Laboratory Supervisor

WVU Medicine; Charleston, Northern (WV, KY); Hybrid; USD 85,000 - 105,000; Full time

Job summary

West Virginia University Health System is seeking a Laboratory Operations Supervisor to oversee day-to-day workflow across assigned labs and supervise staff.

The role ensures staffing coverage, coordinates specimens and reference lab processes, and upholds safety and quality standards in a fast-paced hospital environment.

Qualifications

• Bachelor's in Medical Laboratory Science or related field, or an Associate degree in Medical Laboratory Technology or related field.
• Current licensure as required by the state where services are provided (WV, PA, OH, MD).
• Four years’ experience as MT/MLT/Histotechnologist/Cytotechnologist.

Responsibilities

• Assist Managers in supervising all lab areas to ensure adequate staffing and coverage.
• Participate in staff orientation and contribute to performance appraisals and disciplinary actions.
• Coordinate reference laboratory specimens and ensure timely results.
• Coordinate downtime and LIS-related activities with IT staff and ensure SOP compliance.
• Operate and supervise laboratory equipment per SOP and prepare patient specimens accordingly.
• Contribute input for development/revision of SOPs and department policies.
• Maintain knowledge of hospital/lab safety policies and applicable CBAs and apply them.
• Respond to customer inquiries and monitor day-to-day specimen processing and phlebotomy activities.
• Seek input from Medical Directors and Managers on technical issues, training, and QA/QC.
• Organize time, materials, and resources to prioritize workload for optimal patient care and efficiency.
• Communicate with supervisory staff and other departments to disseminate information and resolve issues.
• May participate in instruction/evaluation of residents and students per lab policy.

Skills

Staff supervision

Effective communication

Population health knowledge

Medical technology & management

Education

Bachelor's or Associate degree in Medical Laboratory Science/related field

Job description

This position supervises the operation of laboratory services in assigned areas by supervising personnel and overseeing day-to-day workflow.

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• 1. Bachelor's Degree in Medical Technology, Cytotechnology, Histotechnology (Medical Laboratory Science) or related field OR Associate’s Degree in Medical (Clinical) Laboratory Technology or related field
• 2. Current licensure as required by the state in which services will be provided: WV: Licensed in one of the following: High Complexity Testing Personnel (HCTP) License Cytotechnologist Histotechnologist PA: No State License requirement OH: No State License requirement MD: No State License requirement

EXPERIENCE:

• 1. Four (4) years’ experience as a Medical Technologist, Medical Laboratory Technician, Histotechnologist or Cytotechnologist.

Preferred Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• 1. One of the following national certifications through the American Society of Clinical Pathologists (ASCP) or American Medical Technologists (AMT): Medical Laboratory Technician (MLT) Medical Laboratory Scientist (MLS) Cytotechnologist (CT) Histotechnologist (HTL)

Core Duties and Responsibilities

• 1. Assist the Managers in the supervision of all lab areas to assure appropriate personnel coverage. Assist with ensuring adequate staffing and appropriate staff in support of the hospital’s mission of patient care.
• 2. Participates in the orientation of new staff. Provides input for staff’s annual performance appraisals, disciplinary actions and terminations, based on documented performance within time frames established by the institution.
• 3. Coordinates and ensures all Reference Laboratory specimens are sent to appropriate reference laboratory and results are received within specified time frame.
• 4. In conjunction with LIS personnel and technical staff coordinates all computer downtime activities in accordance with standard operating procedures.
• 5. Operates and supervises the operation of laboratory equipment consistent with standard operating procedure and promptly prepares patient specimens in accordance with standard operating policies.
• 6. Solicits and provides input for the development and/or revision of standard operating procedures and department policies.
• 7. Maintains working knowledge of current hospital and lab administrative and safety policies/ procedures as well as the current Collective Bargaining Agreement (CBA) if applicable, and applies these policies consistently and seeks management guidance when needed.
• 8. Responds, researches, and answers to customer inquiries and performs as variety of duties related to customer service in accordance with hospital and laboratory policies and procedures. Monitors customer service activities and day-to-day Specimen Processing and/or Phlebotomy activities to identify potential problems and provide possible solutions.
• 9. Requests input and direction, as needed, from the Medical Director(s), Administrative Director, and/or Manager(s) regarding medical and technical issues, employee training, quality assurance and quality control procedures.
• 10. Organizes time, materials and resources in an economical manner, prioritizing laboratory requests by assessing and adjusting workload and staffing to provide for optimal patient care and efficiency.
• 11. Participates in various activities (i.e., staff meetings, in-services, etc.) to disseminate information to laboratory staff, allied health personnel, Medical Director(s), physicians and nurses by written and/or verbal means.
• 12. Maintains laboratory communication and ensures that information concerning new policies and procedures is available to staff in a timely manner and is incorporated into routine policies and procedures.
• 13. Reviews and evaluates, as needed, quality control records and test results to determine analytical errors, shifts and trends and correlates data to assure quality patient test results.
• 14. Assists in organizing time, materials and resources in an economical manner, and prioritizing laboratory requests by assessing and arranging workload throughout all laboratory sections within the division to provide for optimal patient care and efficiency.
• 15. Assures daily completeness of all workload within established turnaround times by flexing organization of work according to test ordering status (e.g., routine, STAT, ASAP, emergency), and by reviewing pending test results (e.g., daily monitoring, turnaround studies).
• 16. Initiates effective communication with supervisory personnel and all other laboratory personnel, other hospital departments and patient/public, as necessary to assure dissemination of information and the identification/resolution of problems in support of the hospital’s mission of patient care.
• 17. May participate in the technical and theoretical instruction, supervision and evaluation of residents and students of the School of Medicine, as established by laboratory policies (e.g., laboratory objectives, evaluation forms).

Physical Requirements

• 1. Ability to sit for extended periods of time.
• 2. Must be able to lift or pull up to 25 pounds.

Working Environment

• 1. Cognizant of environmental factors, infection control issues and maintains a safe environment.
• 2. Often loud, noisy environment.
• 3. Ability to tolerate foul or unpleasant specimen odors.

Skills and Abilities

• 1. Demonstrate competency in service to different patient populations such as; Neonates, Pediatrics, Adolescents, Adults and Geriatrics.
• 2. Knowledge in both medical technology and management principles.
• 3. Excellent written and oral communication skills.

Additional Job Description

Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Non-Exempt) Company: THOM Thomas Hospitals Cost Center: 112 THOM Clinical Labs Address: 4605 Maccorkle Ave SW South Charleston West Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

The West Virginia University Health System is West Virginia’s largest health system and largest private employer, providing care to communities across West Virginia, Maryland, Ohio, and Pennsylvania. The integrated academic health system includes 25 hospitals and five institutes, with more than 3,500 licensed beds, 4,000 clinicians, 39,000 employees, and $8.5 billion in annual operating revenues. Anchoring the system in Morgantown, West Virginia, are WVU Hospitals, an 880-bed academic medical center, and the 150-bed WVU Medicine Golisano Children’s Hospital. Together, the Health System’s hospitals, clinics, and specialty programs provide a comprehensive continuum of care, ranging from community-based primary and specialty services to highly complex, quaternary care and post-acute care.