800 - Warehouse - RE-Warehouse Supervisor (Ops.)

Ethan Allen; Phoenix (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Warehouse Supervisor to oversee the operations within their service center. This role involves managing the receiving, picking, and preparation of furniture for home delivery, ensuring inventory accuracy, and maintaining safety standards. The ideal candidate will have experience in warehouse operations, strong communication skills, and the ability to lift heavy objects. Join a dynamic team where you can make a significant impact on the efficiency and quality of service provided to customers. If you are looking for a challenging yet rewarding position, this opportunity is perfect for you.

Qualifications

• Minimum three years of experience in a furniture warehouse or distribution.
• Ability to work independently and follow instructions.

Responsibilities

• Supervise receiving, picking, and prep of products for delivery.
• Ensure inventory accuracy and maintain a safe work environment.
• Inspect products to verify quality standards.

Skills

Multitasking

Delegation

Communication Skills

Ability to Lift Heavy Objects

Education

High School Diploma or Equivalent

Tools

Lift Truck

RF Scanners

Computer Barcode Systems

Job description

800 - Warehouse - RE-Warehouse Supervisor (Ops.)

Phoenix Service Center AZ - 558, 1605 South 35th Avenue, Phoenix, Arizona, United States of America Req #634

Saturday, March 15, 2025

ORGANIZATION

Primary Supervision: Warehouse staff

Functional Guidance: Receiving, Picking and Prep of product for Home Delivery in the Service Center

QUALIFICATIONS

Education: High school diploma or equivalent

Experience: Minimum three (3) years previous experience in a furniture warehouse or distribution.

Other Requirements: Ability to work independently, multitask and delegate. Ability to follow oral and written instructions. Ability to lift heavy objects. Required to inspect all products to verify standards of quality. Is required to operate and train personnel on warehouse equipment and processes, such as lift truck, baler, RF Scanners and computer barcode systems. Must be in good physical condition, heavy lifting required. Holiday, evening and weekend work may be required. Must have computer knowledge and strong communication skills.

GENERAL OBJECTIVES

Manage all processes of receiving, picking and prep of product for home delivery in the Service Center. Ensure inventory accuracy and secure storage of all products in the Service Center. Maintain a safe work environment with enforcement of all safety procedures and policies. Oversee functions related to proper storage and safe delivery of furniture to customers. Assist in all functions related to the safe management, storage and delivery of our product. Provide oversight to staff and/or temporary workers, including outside delivery services and in-home warranty service. Meet set monthly delivery goals.

SPECIFIC RESPONSIBILITIES

1. Supervise inbound receiving of product and accurate placement in the Service Center inventory.
2. Manage picking, opening and prep of all outbound product for delivery including assigning pick lists and prep assignments including re-upholstery of COGS.
3. Properly disposition items that do not meet Ethan Allen standards for delivery.
4. Assign, track and communicate with Customer Service scheduling of Special Inspections.
5. Utilize RF Barcode scanning for accurate movement and placement of product in the Service Center.
6. Prepare furniture for delivery to customer, open product, inspect each piece to meet Ethan Allen quality standards. Assist with prepping of all products for delivery.
7. Inspect returned and refused product for condition and determine disposition and accurately update inventory accordingly.
8. Participate in Quarterly cycle counts in partnership with the Service Center Manager.
9. Assist in maintaining a clean and organized Service Center.
10. Monitor compliance and enforce all required safety policies.
11. Support in maintaining a clean and organized warehouse.
12. Report any internal damage of product in the Service Center. Enforce all company security procedures including arming and disarming of the alarm systems.