7Brew Shift Lead GA

Anchor Point Management Group; Thomaston (GA); On-site; USD 12,501 - 17,805; Part time

Job summary

Anchor Point Management Group is seeking a Shift Lead in Thomaston, GA. This role entails managing shift operations, ensuring customer satisfaction, and providing leadership to on-shift crew. You will interact with customers to confirm orders, oversee drink quality, and lead team training.

Qualifications include flexible scheduling availability and preferred prior leadership experience. The position offers $11.00 per hour. Strong customer service and communication skills are essential.

Qualifications

• Ability to work a flexible schedule including mornings, nights, weekends, and holidays.
• Previous management or leadership experience preferred.
• Lift up to 50 pounds and be on feet for several hours.

Responsibilities

• Manage operations of a shift and lead the on-shift crew.
• Converse with customers and ensure their orders are accurate.
• Assist the management with training team members.

Skills

Leadership

Customer interaction

Multitasking

Communication

Job description

Job Details

Location: 1059 US 19 - Thomaston, GA 30286
Salary: $11.00 - $11.00 per hour

Position Summary

Our mission is to inspire a community of kindness through a revolutionary coffee experience. Shift Leads are vital individuals who execute that mission each day, reporting to their stand managers. A Shift Lead manages the operations of a shift and leads the on‑shift crew, providing correction, encouragement, guidance, and redirection to ensure our values, product, and service remain uncompromised in the Manager’s absence. A Shift Lead exemplifies our values and culture both on and off the clock, acting as a reliable, stable leader the team can lean on during stressful situations.

Duties and Responsibilities

• Converse with customers to confirm drink orders and enter them accurately into the point‑of‑sale system.
• Be knowledgeable of all recipes and secret menu items.
• Know all stand processes and procedures.
• Take full responsibility for shift operations and energy—including drink quality, customer interaction, speed, music, etc.
• Make changes when necessary.
• Communicate with the stand management team about personnel, equipment, inventory levels, and operations.
• Assist the stand management team with training and development of team members.
• Collect payments for orders and count back change to customers accurately.
• Prepare all drinks and premixes.
• Move with urgency, honoring the customer’s time.
• Stay productive and proactive throughout the shift, even when business is slow.
• Make personal connections with customers through genuine interactions, warm smiles, and positive body language.
• Know the menu and drink customizations inside and out, noticing when a customer may not be ordering what they truly want and helping them correctly order their desired drink, offering suggestions when appropriate.
• Brings best self to work: good hygiene, plenty of sleep, clean clothes, appropriate hair/makeup; dresses appropriately for their assigned positions.
• Be familiar with shift change duties, checklists, and weekly chores.
• Always be clocked in and ready when the shift begins.
• Treat teammates and customers with respect and kindness.
• Maintain a safe and healthy work environment by following organizational standards and sanitation regulations.

The duties and requirements of this position may change over time. The Company and its affiliates reserve the right to add, remove, or modify duties and responsibilities at the discretion of its owners or managers. This job description is intended to describe the general level of work being performed; it is not intended to be all‑inclusive.

Qualifications

• Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays as needed.
• Follow company procedure for communicating time off requests.
• Create and maintain genuine, uplifting interactions.
• Previous management or leadership experience preferred.
• Work carefully and quickly with hot water, coffee, glass bottles, and dairy products.
• Work outside for prolonged periods, regardless of weather conditions.
• Lift up to 50 pounds.
• Work on feet for several hours at a time.
• Climb a ladder and use a step ladder.
• Sit, stand, bend, kneel, twist, and squat as necessary to stock and clean.
• Safely walk between and around cars in the drive‑through lane.
• Safely use a utility knife.

Legal Notice

This position is open to all qualified applicants in accordance with applicable laws and regulations. The company does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.