7 Brew Stand Manager - Winter Haven, FL

7Crew Enterprises; Winter Haven (FL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

401(k)

Health insurance with optional dental/

Paid time off

Flexible work schedule

Job summary

7 Brew in Winter Haven, FL is seeking a Manager to lead and grow a high-volume stand. You will coach, train, and supervise a crew, maintain excellent service levels, and oversee admin duties while reporting to the Regional Manager.

You will drive scheduling, inventory management, and cost controls, ensuring health standards and a safe working environment for all team members.

Qualifications

• Must lead and develop a team of 40+ in a fast-paced environment.
• Proven ability to coach, train, and schedule shifts effectively.
• Strong focus on customer service, wait times, and health compliance.
• Responsible for cash handling, inventory, and cost control.

Responsibilities

• Proficient in all Brewista and Shift Lead duties and skill sets.
• Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
• Provide regular feedback to each team member on strengths and growth areas.
• Create a weekly shift schedule balancing people needs and labor cost.
• Track and order inventory and equipment, reducing waste and COGS.
• Ensure cash handling, deposits, and change for the stand.
• Facilitate team bonding and development through meetings and events.
• Own solutions and involve partners or vendors as needed.
• Ensure crew are health compliant and ready for service.
• Develop new leaders for future roles and succession.
• Communicate directives from upper management promptly.
• Delegate tasks to leadership and Brewistas to drive efficiency.

Skills

Leadership

Coaching

Scheduling

Inventory management

Cash handling

Customer service

Health compliance

Problem solving

multitasking

Microsoft Office

Physical stamina

Tools

Microsoft Office

Job description

SUMMARY

The Manager assumes full responsibility for their location’s growth, profitable operation, and the preservation of 7 Brew's culture, mission statement, and values. The Manager is the leader of their crew and maintains genuine connections with them, as well as the unique nuances of the business at their stand(s). In addition to scheduled shifts, the Manager is expected to coach, train, perform admin duties, and oversee operations. The Manager reports to their Regional Manager.

RESPONSIBILITIES AND DUTIES

• Must be proficient in all Brewista and Shift Lead duties and skill sets
• Maintains excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
• Provides regular feedback to each team member on strengths and areas of growth
• Works with their crew’s needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines
• Tracks and orders necessary inventory, small wares, parts, and equipment, while maintaining a low cost of goods sold by eliminating waste and accurate counting
• Ensures appropriate cash handling, deposits, and change for their stand
• Facilitates team bonding and development through regular meetings and events for their Shift Leads and Brewistas, in both one-on-one and group contexts
• Takes ownership of solutions, whether through solving the problem themselves or looping in an approved partner or vendor
• Ensure the crew is knowledgeable and meeting all health requirements.
• Is always developing new leaders to step into upcoming roles, regardless of current or future needs
• Promptly implements and communicates directives from upper management
• Thoughtfully delegates tasks to their leadership team and Brewistas to facilitate efficiency and appropriate development

WORK SCHEDULE REQUIREMENTS

• Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)
• Visits the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties
• Regularly works weekends and is available to work holidays, if necessary
• Is always available by phone or in-person to promptly address any needs at the stand

SKILLS AND QUALIFICATIONS

• Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• Can work outside for prolonged periods, regardless of weather conditions
• Can lift up to 50lbs
• Can stand comfortably for hours at a time
• Can climb a ladder and use a stepladder
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• Can safely walk in between and around cars in the drive-thru line
• Can safely use a utility knife
• Can quickly and cleanly operate any position in the stand during peak hours
• Can maintain awareness of the shift's operations while working a position
• Can assertively and graciously confront their friends to address operational, procedural, or cultural issues
• Can adapt to problems and implement solutions during stressful situations
• Effectively manages multiple projects and deadlines
• Can effectively lead and direct multiple personality types under pressure
• Has proven leadership abilities in a fast-paced environment with 40+ team members
• Beginner-level proficiency in Microsoft Office Suite

JOB TYPE AND PAY

• Job Type: Full-time
• Pay: $55,000 base plus monthly bonuses based on store-level performance

BENEFITS

• 401(k)
• Health insurance with optional dental and vision
• Paid time off
• Flexible work schedule