68900497 - OPS PROGRAM CONSULTANT

State of Florida; Delray Beach (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Agency for Health Care Administration in Delray Beach seeks an OPS Program Consultant to provide administrative, research, and coordination support across the Southeast and Southwest regions.

You will conduct literature reviews, draft briefs and presentations, and manage travel, meetings, and document workflows while upholding branding standards and confidentiality.

Qualifications

• Two years of professional administrative, research, or health-related experience.
• Associate degree may substitute for the required experience; a Bachelor's degree is preferred.
• Strong research, writing, and communication skills.
• Ability to manage calendars, travel, meetings, and records.
• Knowledge of Florida state government processes is a plus.

Responsibilities

• Conduct research on rural health programs and evidence-based practices.
• Draft briefs, presentations, talking points, and scripts for leadership.
• Prepare agendas and briefing packets; ensure branding standards.
• Take meeting notes and distribute summaries to participants.
• Manage the Deputy Director’s calendar and coordinate scheduling.
• Coordinate site visits and regional meeting logistics.
• Maintain filing and document tracking in SharePoint.
• Assist with travel, expenses, and office supplies.

Skills

Research

Critical thinking

Written comms

Verbal comms

Organizational skills

Attention to detail

Collaboration

MS Office

Education

Associate degree in public health

Tools

SharePoint

MS Office

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:886598

Agency: Agency for Health Care Administration

Working Title: 68900497 - OPS PROGRAM CONSULTANT

The Program Consultant position acts as the Administrative Professional for the South Region, who provides administrative, research, and coordination support to the Florida Rural Health Transformation Program Office.

Based at the AHCA Delray Beach Field Office, this position reports directly to the Deputy Director and supports program activities across the Southeast and Southwest regions.

A central function of this role is conducting research on ad hoc assignments from program and executive leadership, including how other states approach rural health initiatives and which evidence-based practices support RHTP initiatives and concepts.

The position also drafts briefs, presentations, and talking scripts; manages document filing and tracking in the Agency SharePoint; coordinates travel, expenses, meetings, and site visits; and follows up on program tasks to keep the team organized and on schedule.

This role requires strong research skills, critical thinking, and clear written communication.

Key Responsibilities

A. Research and Analysis

• Conduct research on ad hoc assignments from the Deputy Director, Director, and Agency executive leadership, including how other states design, fund, and implement rural health programs, policies, and initiatives.
• Identify and summarize evidence-based and promising practices that support RHTP initiatives and concepts from a rural health perspective.
• Research knowledge gaps identified by the program team and present findings with clear, actionable takeaways for leadership decision-making.
• Prepare written research products, including research briefs, state comparison memos, literature summaries, and annotated source lists.
• Evaluate sources for credibility and relevance, prioritizing peer-reviewed literature, federal agency sources such as CMS and HRSA, and recognized rural health authorities.
• Synthesize complex information from multiple sources, noting the strength of evidence, limitations, and conflicting findings.

B. Leadership Support and Document Development

• Draft briefs, presentations, talking points, and speaking scripts for program leadership and Agency executive leadership.
• Prepare meeting agendas, briefing packets, and supporting materials.
• Format, proofread, and finalize documents to ensure accuracy, consistency, and alignment with Agency and RHTP branding standards.
• Take meeting notes, document decisions and action items, and distribute meeting summaries to participants.

C. Scheduling, Meetings, and Site Visits

• Manage the Deputy Director’s calendar, schedule meetings and appointments, and proactively communicate upcoming deadlines and needs.
• Coordinate site visits in the Southeast and Southwest regions, including scheduling, itineraries, agendas, participant communications, pre-visit materials, and post-visit follow-up.
• Coordinate logistics for regional meetings, workgroups, community meetings, and stakeholder sessions, including room reservations, meeting preparation, technology setup, and participant communications.
• Support the Southeast and Southwest Regional Leads with meeting logistics and coordination as needed.

D. Records Management and Document Tracking

• File and organize RHTP documents in the Agency SharePoint in accordance with established file structures, naming conventions, and records retention requirements.
• Maintain document tracking logs for materials in development, review, and approval, ensuring version control and timely processing.
• Process program documents through Agency review and routing workflows.
• Maintain stakeholder and contact lists for the Southeast and Southwest regions.
• Assist with updates to program documents, forms, templates, and communication tools.

E. Travel, Expenses, and Logistics

• Coordinate travel arrangements, itineraries, and expense reimbursements in accordance with State of Florida travel policies.
• Prepare, submit, and track expense documentation to ensure timely and accurate processing.
• Monitor and order office supplies and equipment to support program operations at the Delray Beach Field Office.

F. Program Coordination and Follow-Up

• Track program tasks, leadership assignments and deadlines, and follow up with team members to ensure completion.
• Collaborate with administrative staff across AHCA, including the RHTP Administrative Professional at Headquarters, to maintain consistent processes.
• Coordinate with Delray Beach Field Office staff on space, equipment, and resource needs for RHTP activities.
• Maintain the confidentiality of sensitive information, including procurement-sensitive materials.
• Provide general administrative support to team members as needed to ensure smooth program operations.

A good attendance record is essential for any individual in this position as the work involved occurs daily and is time sensitive.

The individual in this position is expected to report to work daily and on time.

Leave must be requested in advance except in emergency circumstances not under the control of the employee.

Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck.

The State's total compensation package for Other Personal Services (OPS) employees features a highly competitive set of employee benefits including:

• No state income tax for residents of Florida;
• State Group Insurance coverage options (must meet eligibility requirements), including health, life, dental, vision, and other supplemental insurance options;
• 401(a) FICA Alternative Plan administered through VALIC (tax deferred Retirement Savings Plan);
• Participation in the Florida Deferred Compensation Plan (457b)

This is an Other Personal Services (OPS) position and is 100% grant-funded under the Rural Health Transformation Program with funding from the Centers for Medicare & Medicaid Services (CMS).

Funding is currently approved for five years (2026–2031); continuation of this position is contingent upon renewal or extension of grant funding.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong research skills, including the ability to locate, evaluate, and synthesize information from academic, government, and industry sources.
• Critical thinking skills, with the ability to analyze information, identify gaps, and draw sound conclusions.
• Excellent written and verbal communication skills, including the ability to write clear, concise briefs and presentations for executive audiences.
• Strong organizational skills with the ability to manage multiple priorities and time-sensitive tasks.
• Strong attention to detail and accuracy in documentation, tracking, and recordkeeping.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Ability to work collaboratively with program leadership, administrative teams, and external partners.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Ability to work independently, adapt to changing needs, and exercise good judgment.
• Customer-service mindset and professional demeanor when interacting with internal and external stakeholders.
• Ability to travel with or without accommodations.
• Ability to lift with or without accommodations.

MINIMUM QUALIFICATIONS REQUIREMENTS

• Two (2) years of professional administrative, research, or health-related experience.
• An associate degree in public health, health administration, or a closely related field may substitute on a year for year basis for the required experience.

Preference will be given to candidates with:

• Bachelor’s degree or higher from an accredited college or university in public health, health administration, public administration, or a closely related field.
• Experience with conducting literature reviews, policy research, or evidence synthesis.
• Knowledge of rural health issues, health care delivery systems, or public health programs.
• Experience working in a state government, health care administration, or public health environment.
• Experience supporting senior leaders or executives in a fast‑paced office.

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT: DAPHNIE LORISTON 850-273-3968

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location

DELRAY BEACH, FL, US, 33486

DELRAY BEACH, FL, US, 33445

DELRAY BEACH, FL, US, 33446

DELRAY BEACH, FL, US, 33483

DELRAY BEACH, FL, US, 33444

Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.