670-Golf Operations 27-Hole - 3124-670 Golf Course Attend

Village Management Services, Inc.; Laguna Woods (CA); On-site; USD 21,000 - 28,000; Part time

Job summary

Village Management Services, Inc. is seeking a part-time Golf Course Attendant for the Laguna Woods clubhouse area.

The role involves patrolling the course, enforcing play-through rules, and assisting with driving range operations to ensure smooth play and excellent guest experiences. Responsibilities include starting on Courses 2 or 3 as needed, maintaining course care, and communicating with staff to meet daily golf operations needs.

Qualifications

• Knowledge of safety precautions and procedures.
• Excellent customer service attributes.
• Knowledge of golf course playing rules.
• Ability to communicate effectively with diverse groups.
• Willingness to work a minimum of two days per week.

Responsibilities

• Drive a designated golf cart to patrol the course and keep play moving.
• Instruct golfers and enforce proper care of greens, traps, and divots; enforce rules as needed.
• Act as starter on Courses 2 or 3 when requested by Pro Shop.
• Carry out minor maintenance tasks and report safety issues to management.
• Assist with driving range operations and daily reports as required.

Skills

Customer service

Communication

Safety awareness

People skills

Problem solving

Tools

POS system

Handheld radio

Golf cart operation

Job description

Job Description:

670-Golf Operations 27-Hole - 3124-670 Golf Course Attendant

Job Summary

Under general supervision, keeps golf course play moving, enforcing play through rules as needed and other golf course playing rules. Assists with the operation of the community golf driving range, cart and club storage; and performs related work as required. Work involves regular contact with other divisions, departments, residents, vendors, and the public. Communicates with other golf staff via radio and assists where needed and as requested by management or other golf staff.

Essential Functions

When performing the duties of Player Assistant:

Responsible to drive a designated golf cart to patrol course and keeps play moving.

Determines who is authorized to play and instruct golfers in the proper care of greens, traps, and divots. Enforces play through rules as needed.

Acts as starter on Courses 2 or 3 when requested by Pro Shop.

Carries sand in ranger cart and fills divots in Fairways as needed.

Repairs ball marks on the greens without interrupting the pace of play.

Advises and/or reports on the misuse of motorized carts; enforces 90-degree rule where applicable. Uses rule violation notebook and citations according to instructions.

Inspects and reports to golf maintenance any areas that need attention such as wet or dangerous areas (drains without covers). Uses the handheld radio on a regular basis to communicate with golf shop.

Inspects course for broken or out of place stakes, replaces signs, ropes, and rakes. Picks up and properly disposes of any trash seen on the course (not materials or clippings left for removal by Golf Maintenance Crew).

In the morning, picks up mail from the Community Center Building and the daily sales reports from the Par 3 Course; returns all items to the Pro Shop Starter.

Works effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listens to and objectively considers ideas and suggestions from others; keeps commitments; keeps others informed of work progress, timetables and issues; addresses problems and issues constructively to find mutually acceptable and practical business solutions; addresses others by name, title or another respectful identifier; respects the diversity of our workforce in actions, words and deeds.

Regular Attendance Required. All duties performed on site for the Community.

Duties may change at the discretion of Management.

When performing the duties of the Cart Barn Attendant

Checks electric Carts in and determines remaining battery charge; keeps batteries charged to proper levels; connects Carts to chargers at end of the day; cleans the Carts. Keeps track of activities on the upper putting green to make sure it is being used properly.

Drives the Carts from the Cart Barn to the staging area.

Duties may change at the discretion of Management.

When performing the duties of the Driving Range Attendant:

Opens/closes driving range.

Records sales of range balls into the POS system, carefully check resident IDs of the range users, keeps area clean and orderly.

Picks up balls on the range with picking unit and by hand in inaccessible places, runs through ball cleaning machine and fills ball baskets.

Duties may change at the discretion of Management.

The following duties apply to all employees:

Always approaching everyone in a friendly and courteous manner.

Drives a vehicle to perform job-related responsibilities.

Works effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listens to and objectively considers ideas and suggestions from others; keeps commitments; keeps others informed of work progress, timetables and issues; addresses problems and issues constructively to find mutually acceptable and practical business solutions; addresses others by name, title or another respectful identifier, and; respects the diversity of our workforce in actions, words and deeds.

All duties are performed on site for the Community.

Non-Essential Functions

Assists in other areas of the golf course or clubhouse operations as required.

Equipment Operated

Golf cart, ball pick up the unit, ball cleaning machine, POS system, and handheld radio.

Work Environment

While performing the duties of this job, the employee is exposed to dust, fumes, and normal outdoor elements.

Desirable Qualifications

• Knowledge of the occupational hazards and safety precautions of the job.
• Knowledge of excellent customer service attributes.
• Knowledge of golf course playing rules.
• Knowledge of division and department rules, procedures and functions.
• Knowledge of the use of basic electronic equipment including handheld radios and computers.
• Ability to communicate pleasantly and effectively.
• Ability to relate to the needs and concerns of senior citizens.
• Ability to communicate effectively with various levels of management.
• Ability to work a minimum of two days per week and fill in for more if needed.

Special Requirements

Possession of a valid California drivers license.

Usage of Golf Facilities while on duty is prohibited.

Physical Requirements

While performing the duties of this job, the employee is frequently required to talk, hear, see, and use hands to finger, grasp, feel, reach and carry up to 20 lbs. The employee is regularly required to stand for periods up to 4 hours and walk up to 3 hours. The employee is occasionally required to kneel, pull, push, stoop, and lift and carry up to 25 lbs.

Mental Requirements

While performing the duties of this job the employee reads, solves problems, uses verbal and written communication skills, and able to handle frequent customer contact and interruptions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.