609th Unit Program Management Analyst

Serco; Oakland (SC); On-site; USD 65,000 - 80,000; Full time

Job summary

Serco Inc. in Sumter, SC is seeking a Unit Program Management Analyst to provide primary admin program support for the 609th AOC. You will handle task management, security, training, and personnel program coordination, acting as the main POC for new staff.

The role requires an active DoD Secret clearance, two years of relevant experience, and ability to travel up to 10%. You will collaborate with senior military and civilian personnel to ensure compliant operations and efficient processes.

Qualifications

• High School Diploma or GED required.
• Two years of relevant experience.
• Active DoD Secret security clearance.
• Experience with Microsoft Excel, Word, and SharePoint.
• Ability to travel up to 10%.

Responsibilities

• Serve as SME for all mandated administrative support programs and ensure compliance.
• Assist the staff in managing all administrative support functions.
• Design communication plans to publicize unit program requirements and procedures.
• Establish controls and suspense dates to meet deadlines and follow up accordingly.
• Process staff taskers, build tasks, assign leads, and coordinate offices to meet timelines.
• Orient new 609th AOC personnel and schedule initial training/orientation requirements.
• Disseminate information about new or changed procedures and regulations.
• Assist in determining and meeting administrative needs and prioritizing work.
• Attend required training, meetings, and functions related to unit programs.
• Support supervision of military and civilian employees and assist with evaluations.

Skills

Security clearance

Travel up to 10%

Education

High School Diploma/GED

Tools

Microsoft Excel

Microsoft Word

SharePoint

Job description

Position Description & Qualifications

Are you looking for a Unit Program Management analyst opportunity where you can make a difference every day? Discover this great opportunity in our Sumter, South Carolina location. Bring your expertise and collaborative skills to impact our military defense and the safety of our airmen by discovering your new role supporting this critical mission. The U.S. Air Force has recognized our team as providing top-quality services.

You will be part of the 9th Air Force (9AF) United States Air Force Central Command (AFCENT), which is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports 609th AOC at Shaw AFB, SC.

The Unit Program Management Analyst acts as the 609th AOC’s primary point of contact (POC) for all administrative support programs, including task management, fitness program, safety program, Automated Data Processing Equipment (ADPE) accounts, security, supply, and personnel action programs. The 9 AF AFCENT Commander and their staff interact daily with senior military and civilian personnel of foreign partners in the command’s assigned area of responsibility, U.S. Central Command.

In This Role You Will

• Serve as the SME for all mandated administrative support programs. Ensure unit program compliance with regulations, laws, policies, and squadron commander directives.
• Assist the staff in the management of all administrative support program functions.
• Design effective communication plans to publicize unit program requirements, associated policies, and procedures.
• Establish controls and suspense dates and follow-ups to ensure that required actions and responses are made within deadlines.
• Process staff taskers, both internal and externally generated, will include building the tasker, establishing the lead, and coordinating offices, coordinating the staff processes and responses, and managing the timelines to ensure all suspense’s are met.
• Assists commander/staff in accomplishing all necessary internal operations to include administrative training, security, development and implementation of organizational operating instructions and regulations of personnel related programs.
• Serve as POC for all newly assigned 609th AOC personnel; orienting them regarding the basic functions of the organization, introduce them to key personnel and schedule their initial training/orientation requirements.
• Disseminate information concerning new or changed procedures/regulations.
• Assist with determining and meeting administrative needs based on administrative support program requirements.
• Assist staff with setting suspense’s and/or prioritizing work for all AOC staff personnel to support the commander.
• Attend required training, meetings, and functions as related to the prescribed unit programs.
• Assist the director in the performance of administrative functions associated with the supervision of military and civilian employees (i.e., coordinating personnel assignments, promotions, and performance evaluation products, etc.). Assists with providing evaluations and validation of manpower requirements and participant qualifications for operational/contingency planning and exercises.
• Monitor personnel action requests, tracks personnel, manpower, and training transactions as documentation flows through the directorate and provides status reports to management.
• Assist project officer in making arrangements for command-sponsored events ensuring proper protocol is followed.

To Be Successful In This Role You Will Have

• High School Diploma/GED.
• Two years of relevant experience.
• An active DoD Secret security clearance.
• Experience working with Microsoft Excel, Word, and SharePoint.
• The ability to travel up to 10% of the time.

Additional Desired Qualifications

• Previous experience with USAF Specialty code 3F0 duties.
• Experience overseeing unit programs, including task management program, fitness program, safety program, ADPE accounts, security, supply, civilian timecard program, and personnel action programs.
• Experience as a Unit Program Manager at an Air Force group, wing, NAF, or higher.
• Experience with Manning Document applications.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [e-mail].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans.