6 mnths Hospital Front Office Associate #HGAT

RECRUIT EXPRESS PTE LTD; Town of Islip (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in healthcare service is seeking a Concierge to assist patients and visitors at their facility. The role involves directing inquiries, managing patient flow, and coordinating various hospitality services to enhance the patient experience. Candidates with customer service or healthcare experience are preferred, with a commitment required for weekends and holidays.

Qualifications

• Experience in customer service or healthcare preferred.
• Ability to commit to weekends and public holidays.

Responsibilities

• Assist patients and visitors at the Concierge counter.
• Ensure smooth traffic flow at the lobby and driveway.
• Coordinate patient admissions and discharges effectively.

Skills

Customer Service

Healthcare experience

Education

Minimum N/O Level

Job description

Working Hours:

5 days work, 2 off days

42h per week

Job Description:

• Provide patients and visitors with direction and assist with their enquiries/requests at the Concierge counter
• Ensure smooth traffic flow at the lobby and at the driveway
• Ensure admitting patients are sent to the room as soon as possible
• Ensure discharging patients are fetched as soon as possible and coordinate limousine pick-up
• Liaise with florist and other departments for the offering of fruits/flowers gift/arrangement sets for designated patients
• Make specialist referral appointments for walk-ins
• Work with supervisors to ensure the assigned service stations are manned effectively
• Perform any other duties or undertake other responsibilities as assigned by Customer Service executive and above

Requirements:

• Minimum N/O Level
• Customer Service/Healthcare experience preferred
• Able to commit weekends and PH

Interested candidates can write in to Ann at [e-mail]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599