5181 - Sales Help

Lids; Indianapolis (IN); On-site; CAD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Early Wage Access options

Job summary

Lids is seeking passionate retail salespeople committed to delivering exceptional customer experiences in their stores across Canada. The role involves driving revenue growth, maintaining store standards, and providing product expertise to customers.

Applicants must possess strong interpersonal skills and the physical ability to perform duties such as lifting items and standing during shifts. The position offers employee discounts, training opportunities, and a collaborative work environment.

Qualifications

• Excellent customer service skills are essential.
• Physical ability to lift up to 50 pounds.
• Ability to stand for long periods during shifts.

Responsibilities

• Achieve revenue growth through customer service.
• Participate in managing store inventory.
• Engage in store maintenance according to guidelines.

Skills

Strong interpersonal skills

Ability to communicate verbally

Job description

About Our Company

At Lids Sports Group, we fuel fan enthusiasm by offering officially licensed headwear and apparel from collegiate and professional teams as well as top brands such as Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. With more than 1,300 stores nationwide, we are the largest licensed sports retailer in North America, headquartered in Indianapolis, Indiana.

Position Summary

Our retail salespeople are the heartbeat and energy of the Lids brand. These product experts are committed to fostering a passion for sporting and fashion goods by meeting the needs of our loyal customers and occasional buyers alike. The role involves delivering an exceptional shop‑floor experience, maintaining meticulous product presentations, and providing subject‑matter expertise on our products and services.

Principal Duties and Responsibilities

Generate Revenue

• Achieve revenue growth through customer service.
• Meet or exceed company goals in all individual statistics.
• Engage in store maintenance according to current visual guidelines, including proper sales, signage, and store cleanliness.
• Maintain a professional appearance in accordance with the dress code.

Control Expenses

• Protect company assets within guidelines of Lids Retail policies.
• Participate in managing store inventory including processing shipments and resetting merchandise.
• Assist with accurate product counts in a consistent and timely manner.
• Support and adhere to all Lids Retail policies, procedures, and guidelines.
• Other duties as assigned.

Job Required Knowledge and Skills

• Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.

What We Offer

• Employee discounts and perks.
• Career development opportunities and professional training programs.
• A collaborative, innovative, and team‑oriented work environment.
• Early Wage Access options to provide added financial flexibility.

Physical Demands and Requirements

• Ability to occasionally lift up to 50 pounds.
• Ability to occasionally climb a ladder and work with hands overhead.
• Ability to constantly stand during shifts.
• Ability to frequently walk during shifts.
• Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
• Ability to frequently visually observe the store and read written or digital information.
• Ability to frequently operate a computer and mobile Point‑of‑Sale system, as well as related software programs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact [e-mail].

Reports To

• Store Manager

Pay Transparency Statement

The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate's geographic region, job‑related knowledge, skills, scheduled hours, and experience, among other factors.

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States or Canada is a pre‑condition of employment for this position. Current or future employment‑based visa sponsorship is not available for this role.

Equal Employment Opportunity Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.