4PL, Project Manager, Furniture OCONUS

LCI; Durham (NC); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Furniture 4PL Project Manager to oversee multi-million-dollar contracts. This remote role involves project management, customer engagement, and collaboration with furniture manufacturers to ensure project success and customer satisfaction.

Benefits

Competitive salary

Insurance

401(k)

Paid holidays

PTO

Wellness programs

Employee Assistance Program (EAP)

Qualifications

• 3-5 years of experience in project management and customer service.
• Knowledge of GSA Schedules and FARs.

Responsibilities

• Identify and develop new business opportunities.
• Manage scheduling and coordination of installations.
• Serve as the point of contact throughout the project lifecycle.

Skills

Communication

Customer Service

Organizational Skills

Education

Associate’s degree or higher in Business

Military service

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Dynamics AX

Job description

Job Details

Description

ABOUT LCI

The Mission Of LCI Is To Provide Meaningful Employment For The Blind And Visually Impaired. We Accomplish This In Four Ways

• EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
• BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
• SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military.
• SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

About This Role

The Furniture 4PL Project Manager works cross-functionally within all divisions of LCI and externally with furniture manufacturer partners, supporting the multi-million-dollar 4PL Marine contract and GSA schedule sales program. This role requires independent decision-making, managing critical assignments, and ensuring contract timelines and customer satisfaction. The OCONUS Project Manager partners with the 4PL Furniture team on furniture projects requiring “white glove service,” including on-site and remote project management, identifying new opportunities, and assisting with inventory and merchandising tasks.

LOCATION AND SCHEDULE

Remote position in Iwakuni, Japan

Monday-Friday 7:30 AM – 4 PM

Some travel to jobsites in Iwakuni, Japan, as needed

Key Responsibilities

• Identify and develop new business opportunities with existing and potential customers.
• Pre-qualify inquiries and leads for furniture projects and solutions.
• Communicate next steps and expectations to advance opportunities from inquiry to payment.
• Serve as the point of contact throughout the project lifecycle, conducting site surveys, coordinating installation, and troubleshooting challenges.
• Participate in project planning, design, and execution meetings.
• Manage scheduling and coordination of installations and container programs.
• Ensure project timelines are observed and communicate changes promptly.
• Collaborate with the furniture program team on reporting and growth strategies.
• Maintain relationships with internal and external customers to ensure satisfaction and growth.
• Perform other duties as assigned.

Qualifications

• Associate’s degree or higher in Business, Marketing, or military service.
• 3-5 years of experience supporting federal or military solution sales, project management, and customer service.
• Knowledge of GSA Schedules and FARs.
• Ability to work independently and possess excellent organizational, communication, and customer service skills.
• Proficiency in Microsoft Word, Excel, and Outlook; Dynamics AX is a plus.
• Retail, Outside Sales, or Public Speaking experience is a plus.

Why LCI?

• Purpose-driven company guided by principles, not profit.
• Opportunities for upward mobility and rewards for hard work.
• Competitive salary and benefits, including insurance, 401(k), paid holidays, PTO, wellness programs, and Employee Assistance Program (EAP).