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Great Lakes BU - Region 06 - Market 04: 474 Westbrook St, South Portland, Maine 04106
Availability - Shift/Days
Flexible Availability
Essential Duties
The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:
Leadership and Management:
- Supervise 2 or more employees, including Assistant Managers, Lead Representatives, and Customer Service Representatives.
- Recruit, hire, and train employees to ensure excellent customer service.
- Manage store organization, cleanliness, and stock levels according to standards.
- Maintain a professional image among staff and supervisors.
- Schedule staff to optimize customer service and store appearance.
- Apply non-discriminatory management practices in hiring, training, counseling, and separating employees.
Store Relationships:
- Develop positive relationships with suppliers.
- Promote excellent service and resolve customer complaints professionally.
- Ensure regular onsite attendance.
- Promote a safe and positive community image.
Training and Development:
- Conduct performance appraisals and provide feedback at regular intervals.
- Train employees on customer service, store image, safety, and cash handling.
- Ensure timely completion of all training requirements.
Communications:
- Develop effective communication channels with staff.
- Hold regular meetings with employees and management.
Organizing and Planning:
- Develop action plans to meet store objectives.
- Maintain store files and supervise report completion.
- Ensure merchandise is properly stocked, displayed, and priced.
Financial Responsibilities:
- Analyze sales and expenses to maximize profits.
- Manage budgets, merchandise margins, and cash handling.
- Report discrepancies to management.
Job Requirements
- High school diploma or equivalent plus 1-2 years retail experience preferred.
- Ability to supervise and use store equipment.
- Proficiency with computer applications for reporting and inventory.
- Valid driver’s license and transportation.
- Open availability and excellent communication skills in English.
- Ability to perform physical duties and operate a motor vehicle.
- Food safety certifications may be required.
Physical Requirements
- Work at least 50 hours/week, including weekends and holidays.
- Work in varying temperatures, lift up to 50 pounds, and perform physical tasks as described.
Work Environment
- Primarily indoor work with outdoor tasks like cleaning and stocking.
- Exposure to temperature extremes and noise.
Job Description Acknowledgment
This description provides a general overview and may be revised. It does not constitute a contract. Circle K is an Equal Opportunity Employer and complies with the ADA. Applicants may request accommodations.