4554-Customer Engineering Manager

Uncover; Northern (KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

PTO 20 days

Parental leave

Rewards program

Health, dental, and vision insurance

Disability insurance

Life insurance

Legal & pet insurance

Job summary

Uncover is seeking a Customer Engineering Manager to lead a team of engineers and QA professionals, driving data integration, analytics, and dashboard solutions for Enterprise customers. You will partner with IT, analytics, and infrastructure teams to design and deliver scalable platforms and services.

You will own delivery plans and timelines, mentor engineers, and negotiate features with stakeholders to ensure successful outcomes in a dynamic environment.

Qualifications

• Technical PM, Stakeholder management, and strong communication required.
• Experience delivering data integration and analytics projects; healthcare domain a plus.
• 10+ years in ETL, DW/BI, analytics with PM experience.
• Cross-functional collaboration with IT, software engineering and business teams.
• SQL data extraction experience; familiarity with ETL tools and data mapping.
• Python scripting basics; REST APIs and service-oriented architectures understanding.
• Experience with On-Prem and Cloud data extraction challenges.
• Agile experience a plus.

Responsibilities

• Supervise and lead engineers and QA analysts.
• Direct and coordinate data integrations, analytics, dashboards, maintenance operations and QA.
• Collaborate with engineering, analytics, and infrastructure teams to design and deliver solutions.
• Own delivery plan and timelines in coordination with customers.
• Drive technical deliverables and provide leadership in a fast-paced environment.
• Negotiate features and tasks with internal and external stakeholders.

Skills

Technical PM

Stakeholder management

Communication

Healthcare domain

ETL / DW / BI

Data visualization

Cross-functional teamwork

SQL

ETL tools

Data mapping

Python

REST APIs

On-Prem & Cloud

Agile

Job description

Your Role

We are looking for a Customer Engineering Manager who will be largely responsible for leading and supervising a team of engineers as they develop, test, modify, and create solutions to technical problems. You are expected to understand the business requirements, partner products, services, and integrate the same with our platforms, products & features. You will be involved in building up infrastructure to help run businesses of our Enterprise customers more efficiently.

A Day in the Life

• Supervise and lead engineers and quality analysts
• Direct and coordinate data integrations, analytics, dashboards, maintenance operations and quality assurance
• Work closely with engineering, analytics, infrastructure teams and other engineering groups for defining, designing, and delivering solutions
• Own delivery plan and timelines through consultation with customers
• Own and drive technical deliverables and provide leadership to a group of engineers in an innovative and fast-paced environment
• Negotiate features, enhancements and new incoming tasks with internal and external stakeholders

What You Need

• Technical Project Management, Stakeholder Management, and extremely strong communication skills
• Experience with delivering small, medium and large Data integration and Data analytics projects US Healthcare experience is a strong plus
• 10+ years of experience in ETL, Data Warehousing/Data Analytics, Business Intelligence, Data visualization tools along with technical project management experience
• Experience working with cross-functional teams, from IT to software engineering to business domains
• Hands-on experience in extracting data using SQL
• Familiarity with data ETL tools , creating mapping documents
• Basic experience with scripting (Python)
• Understanding of REST APIs, Web services, and service-oriented architectures
• Knowledge of challenges and benefits of data extraction in In-Premise and Cloud deployments
• Relevant experience in Agile Methodology is a plus

Here’s What We Offer

• Generous PTO Benefits: Enjoy PTO benefit accrual of 20 days per year.
• Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
• Rewards & Recognition: Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance. Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance.
• Insurance Benefits: We offer medical, dental, and vision benefits along with 100% company-sponsored short and long-term disability and basic life insurance. Legal aid and pet insurance options are available at a discounted rate.

Innovaccer is an equal opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.