449 - Sales Associate - Store

Ashley Stewart, Inc.; Virginia, Richmond (MN, VA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Sales Associate to enhance customer experiences and drive sales in a dynamic retail environment. This role is pivotal in executing operational functions and delivering exceptional service to guests. The ideal candidate will be personable, detail-oriented, and adaptable to the fast-paced nature of retail. Join a team that values integrity, teamwork, and customer satisfaction, and be a part of a brand that empowers and celebrates confidence in every customer. Your contributions will directly impact the store's success and foster a welcoming shopping atmosphere.

Qualifications

• Strong communication and interpersonal skills are essential for this role.
• Ability to apply retail math principles and proficient in computer use.

Responsibilities

• Assist in driving sales and providing exceptional customer service.
• Help maintain store cleanliness and merchandising standards.

Skills

Communication Skills

Interpersonal Skills

Retail Math Principles

Computer Proficiency

Detail-oriented

Education

High School Diploma or Equivalent

Tools

POS Systems

Job description

449 White Oaks Village, 4501 S. Laburnum Avenue, Richmond, Virginia, United States of America Req #1178

Thursday, March 6, 2025

I. Position Summary

Position Overview: The Sales Associate is responsible for assisting in the execution of all operational and merchandising functions within the store during their assigned shift. They are tasked with providing excellent customer service to every guest.

II. Major Responsibilities and/or Essential Functions*

1. Driving Sales

• Drive sales to achieve and exceed personal and store goals.
• Ensure all funds and merchandise are handled according to Company policy and procedure.
• Assist with scheduling at least one grassroots event per quarter.
• Effectively manage merchandise.
• Assist with driving marketing initiatives.

Customer Experience

• Provide an exceptional customer service experience to all customers.
• Serve as a product knowledge expert to educate customers.
• Model the Company values successfully.
• Serve as a role model for all Associates in delivering exceptional customer service.
• Drive PLCC to enhance brand loyalty.

Operations

• Assist in merchandising, display maintenance, and visual updates to enhance the brand.
• Help replenish floor stock.
• Maintain store cleanliness and organization.
• Communicate with Store Manager and Full-Time Assistant Manager on key areas.
• Adhere to the highest standards in store operations as per the Policy and Procedures manual.

III. Knowledge, Skills, & Experience

• High school diploma or equivalent.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Proficient in computer use and POS systems.
• High initiative and accountability.
• Flexible and adaptable to business needs.
• Detail-oriented; meets deadlines consistently.

This position requires the ability to:

• Lift 30 lbs, push, pull, bend, and stretch frequently.
• Stand for 8-10 hours daily.
• Use ladders or equipment for store and merchandising maintenance.
• Work a flexible schedule, including some holidays, weekends, and late evenings.
• Minimal travel may be required, e.g., district meetings, banking duties.
• Interact daily across all divisions/levels.

V. Organization Chart (reports to)

VI. Other

Additional information not covered above.

Brand Overview:

Ashley Stewart was founded in 1991, beginning with its first store in Brooklyn, New York. The brand is known for fashion-forward, well-tailored, affordable clothing in a welcoming environment.

Today, customers can shop in retail stores across the U.S. and online at www.ashleystewart.com, which has helped the brand grow internationally and engage customers through social media. Ashley Stewart continues to deliver style and flattering fits for trend-savvy, curvy, and confident women.

Our Philosophy:

We believe in core values of fair play, hard work, teamwork, and integrity. Success comes from collective planning and execution. Our brand stands for confidence, self-esteem, sexiness, class, and sisterhood. Everything we do centers on our customers, who trust and believe in us. We aim to provide a shopping experience that emphasizes confidence and acceptance.

*Essential Functions

A job function is considered essential if:

• The position exists to perform that function.
• There are limited employees among whom the function can be distributed.
• The function is highly specialized, and the incumbent was hired for this ability.

FOR JOB EVALUATION AND COMPENSATION USE ONLY

0 Exempt

1 Non-Exempt

Approved Grade: ________ Compensation Approval: ________ Date: ________

Disclaimer: This job description describes the general nature and level of work performed by individuals in this role. It is not all-inclusive of duties, responsibilities, and qualifications required.