406-Pontiac-Back End Associate

JobTarget, LLC; Pontiac (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Forman Mills is seeking a Backend Associate in Pontiac, MI to manage receiving; responsibilities include unloading/loading trucks, sorting and staging merchandise, tagging items, and ensuring accurate stock processing. The role emphasizes friendly customer service and collaboration across areas of the store.

The position requires physical work, lift capacity up to 50 lbs, and flexibility to work evenings, weekends, and holidays as needed.

Qualifications

• Must be 18 years or older.
• Education: High School Diploma or Equivalent.
• Lift up to 50 lbs and frequent standing/walking.
• Ability to work varied hours including nights, weekends and holidays.
• Strong customer service and communication skills.

Responsibilities

• Unload/load trucks and stage pallets by department.
• Keep loading dock clean and free of debris.
• Process and hang merchandise (shirts and pants).
• Ticketing and price tagging of items.
• Maintain organization of layaway and backroom areas.
• Assist customers and graciously greet and thank each one.

Skills

Math skills

Excellent People Skills

Customer service orientation

Teamwork

Positive attitude

Education

High School Diploma or Equivalent

Tools

POS Software

Ticketing Gun

Kronos

Scanner

Job description

Position Title: Backend Associate

Reports to: Backend Supervisor

Department: Receiving

FLSA: Non- Exempt

Position Summary

The Backend Associate are required to hang and/ or process all new merchandise accurately and efficiently in accordance with Forman Mills productivity standard.

Maintaining a clean, tidy and organized backroom.

Principle Duties and Responsibilities

• Ensure loading dock is clean and free from debris
• Unload / load trucks
• Breakdown truck deliveries by sorting cartons by departments on pallets
• Stage sorted pallets to be processed.
• Ensure Processing tables are supplied with pants and shirt hangers.
• Removal of trash and empty pallets in the processing area.
• Compacting trash
• Baling cardboard
• Removal of layaways from the front end
• Maintain organization of the layaway room
• Retrieval of layaways for customer pickups and cancelations
• Perform maintenance duties when needed
• Processing of merchandise consist of hanging all shirts and pants
• Ticketing
• Size nub select merchandise as outlined
• Security tagging select merchandise as outlined
• Verify description and unit received against carton label
• Ensure outstanding customer service by greeting, assisting and thanking each customer in a
• positive approachable manner.
• Present a positive image towards all team members, customers and the community.
• Responsible for accurately scanning all merchandise to prevent any inventory adjustments

Performs additional tasks when needed outside the receiving area to include:

• Cross train on the register
• Cross trained Fitting room
• Salesfloor recovery
• Merchandising/ stocking
• Markdowns
• Help deter theft by reporting all dishonest behavior to management and/ or Loss Prevention department

Position Requirements

Ability to work varied hours/days, including 2-3 nights per week, weekends and holidays to meet the needs of the business.

The ability to work in different areas of the store such as selling floor, fitting room, and frontend as directed by supervisors and management.

Ability to communicate effectively as it relates to communicating to customers and team members all Forman Mills written policy and procedures, training materials, directives and any other materials Forman Mills produces.

Ability to perform basic math functions to operate the register, make change and conduct inventory.

Physical requirements include lift up to 50 lbs. Use of hands and fingers in a continuous and repetitive activity. Adequate fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable accommodation.

Minimum Requirements

• Must be 18 years or older
• Education: High School Diploma or Equivalent

Job Related Skills

• Math, ability to count money and give accurate change
• Safely use a carton knife
• Price ticket fastener gun
• Ability to handle different customer’s personalities in a professional manner
• High Energy, Positive attitude, Friendly, Courteous,
• Excellent People Skills

Computer Skills

• POS Software and Equipment
• Scanning ticketing gun
• Kronos (Time and Attendance)
• Calculator