401k Operations Associate

MassMutual Ventures; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Full health benefits

401(k) matching

Roth options

Unlimited PTO

Job summary

Farther is seeking a 401(k) Operations Associate to support retirement plan servicing and scale our 401(k) services. You will back our retirement plan advisors, help prepare committee materials, and coordinate with recordkeepers and TPAs, ensuring timely execution of plan changes.

Ideal candidates have hands-on retirement plan experience, strong Excel skills, and familiarity with recordkeeping platforms; HubSpot CRM experience is a plus.

Qualifications

• 4+ years in financial services and retirement plan servicing.
• Experience with at least two major recordkeeping platforms (e.g., Fidelity, Empower, Schwab, Ascensus, Voya).
• Strong Excel skills and CRM experience (HubSpot preferred).
• Excellent written communication with sponsors, vendors, and advisors.
• Familiarity with ERISA/fiduciary issues retirement plans encounter.

Responsibilities

• Support advisors in delivering the ongoing service experience for 401(k) plans.
• Prepare investment committee materials: fund scorecards, fee benchmarking, participant enrollment, plan health and demographic data, and IPS reviews.
• Carry out follow-up from IC meetings: track action items through to completion; communicate approved changes to recordkeepers; monitor implementation.
• Distribute and maintain required plan documents and disclosures (408(b)(2), IPS, IC Charter).
• Work service issues with recordkeepers and TPAs to completion; assist onboarding and setup on Farther platform.

Skills

Financial services

Retirement plan servicing

Excel

HubSpot CRM

Sponsor communication

Education

CRPS (certification)

Tools

Fidelity

Empower

Schwab

Ascensus

Voya

HubSpot

Job description

Company Description

Farther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth management experience.

Farther’s founders are leaders and innovators from the private wealth industry who possess a unique blend of traditional wealth management, fintech, and technology production expertise. We’re backed by top-tier venture capital firms, fintech investors, and industry leaders.

Joining Farther means joining a collaborative team of entrepreneurs who are passionate about helping their clients and our teammates achieve more. If you’re the type who breaks through walls to get things done the right way, we want to build the future of wealth management with you.

The Role

As our 401(k) Operations Associate, you'll be the operational backbone behind Farther's retirement plan advisors and our Senior 401(k) Specialist. You will partner with our advisors to help them lead the relationships with plan sponsors, investment committees and participants. You'll also have a hand in building the processes that let Farther's 401(k) services scale as the business grows.

Your Impact

• Support advisors in delivering the ongoing service experience for their 401(k) plans.


• Prepare investment committee materials for advisors: fund scorecards and comparisons, fee benchmarking, participant enrollment, plan health and demographic data, and IPS reviews.


• Carry out follow-up from IC meetings:




• Track action items through to completion.


• Communicate approved fund and plan design changes to recordkeepers.


• Monitor implementation and confirm that changes were processed correctly.


• Coordinate platform capabilities with the advisor.




• Distribute and maintain required plan documents, including 408(b)(2) disclosures, Summary of Services, IPS and IC Charter. Keep accurate records of all plan documentation, communications and transactions.


• Work service issues with recordkeepers and TPAs to completion.


• Prepare quarterly advisory fee billing, reconcile it against platform balances, and follow up on discrepancies.


• Support advisors and the Senior 401(k) Specialist with prospect analysis, including fee benchmarking, fund scorecards, and proposal materials.


• Support onboarding by tracking Retirement Plan Service Agreements and Form ADV, submitting platform documents, and setting up billing.


• Manage the internal logistics of moving plans onto the Farther platform.


• Co-craft workflows, checklists, templates, and timelines with advisors and the Senior 401(k) Specialist.

The Ideal Match

• 4+ years in financial services, including 3+ years of hands-on retirement plan servicing at a recordkeeper, TPA or retirement plan-focused RIA.


• Direct experience with at least two major recordkeeping platforms (e.g., Fidelity, Empower, Schwab, Ascensus, Voya, etc.) and their sponsor and advisor portals.


• Working knowledge of plan operations: contribution processing, distributions and loans, fund changes and mapping, fee disclosures, and the annual compliance and testing calendar.


• Familiarity with common ERISA/fiduciary issues retirement plans encounter, e.g., fiduciary status determination, non-discrimination testing failures, etc.


• Strong Excel skills and comfort working in a CRM (HubSpot preferred).


• Clear, professional written communication with sponsors, vendors, and advisors.

Bonus Points

• Experience with RPAG (strongly preferred) or Fi360.


• CRPS, QKA, CPFA or another retirement plan designation (preferred, not required).


• Experience with advisory fee billing and reconciliation.


• Background supporting participant education or financial wellness programs.


• A track record of supporting multiple advisors


• Experience in a growing firm or startup environment.

Why Join Us

• Competitive compensation package that rewards impact


• A collaborative team of experienced advisors and technologists


• The chance to help build Farther's 401(k) services as the business grows


• Full health benefits, plus 401(k) matching and Roth options


• Unlimited PTO